The inner lining fabric above the laptop compartment and alongside the storage pocket in the laptop compartment has shredded (see pics). The tear alongside the storage pocket is open to the pocket itself so things now fall out of the pocket. I only have a 15" laptop so it is not that I have stretched the fabric or put unusual stress on the fabric.
Other than this issue, this backpack is the only one I have found that has enough pockets to separate the stuff that I carry in it. It is very comfortable to wear and seems to be somewhat water resistant. The straps are holding up well.
If it weren't for the fabric issue this would pretty much be a perfect laptop for me.