Update 7/22/19 - Changing back to 1 star. They sent me replacement cameras that supposedly have better range due to a firmware update. Nothing changed, still can't connect to the one outside. I bought a $60 range extender and now get 4 out of 5 bars on that camera but it still won't connect. I thought this would be a great solution but apparently not. Update 6/1/19 - I am changing my review from 1 star to 3 stars. Why? I got an email from the founder of Blink letting me know they are working on the unexpected issues and are very willing to work with me to get this figured out. They haven't actually done anything other than email me to let me know this, but their willingness to jump in so quickly and work on a solution speaks volumes to their desire to provide good customer service. I'll update again after I hear more from them and if we make any progress. Original review: I worked with support for almost 2 hours trying to get these to work but couldn't get any farther than 25' from my router. It's a straight shot from the router to the front door and a typical 6" wood framed wall next to the front door. Inside the door they worked fine, but as soon as I put them outside they quite working. Considering this is a "2" version you would think it would have better range. Very disappointed with Amazon and this product.