RE: EDUP WiFi Adapter for Gaming 1300Mbps, USB 3.0 Wireless Adapter Dual Band 5GHz 802.11 AC . Almost all this type of installation software is un-intuitive but the same thing seems to work everytime: load software (from included USB - security wise this made me nervous), restart Windows, plug in dongle, restart Windows (again). Internet works! Some feedback confirming install would've been nice but it was easy enough and is a vast improvement on the my previous WiFi dongle. I don't know why these things fail after awhile, only that they frequently do. Fingers crossed.