This is a difficult product to find since this type of VCR is probably no longer made. This last Marketplace seller had an unforseeable hospital stay which caused a delay in delivery of this item. However, marketplace sellers need to be more honest and forthright about the condition of the items they are selling. This person was selling this particular item as 'like new' condition when in fact this item had a clearly visible dent on the top. It also was more worn than others I have purchased and the heads were never cleaned. This item should have been sold as 'used' because the condition was not 'like new'.