Customer Review

The manufacturer commented on the review belowReviewed in the United States on May 21, 2017
Ordered the 2 pack (1 tri-color, 1 black cartridge). Item arrived quickly (so that's good!). However, the box was taped shut, indicating it had been previously opened... ok, no big deal, that happens sometimes. Then I find the black cartridge already torn open & the cartridge missing the protective strip, also indicating it has been used. Installed it & my printer gave me this messsge: "Previously Used Genuine HP Ink." I saw some other reviews saying the cartridge was depleted long before it should have been, I'll be documenting how many prints I'm able to get out of this. Double checked to see if I missed anything in the description, I still see nothing about reused cartridges being the items for sale.
**Update: Black ink cartridge is already empty. Description says the black cartridge will yield "190 pages in black." Did not get anywhere near 190. Will not be ordering again.
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Product Details

4.5 out of 5 stars
4.5 out of 5
14,342 customer ratings