First week the picture quality and gaming experience was excellent. Video started to degrade after shut down/restart. Menu...factory reset was locked off. In order to reset had to unplug all cables than hold on/off button for one minute. On advice from factory support...answered e-mails promptly...no complaint. Sometimes had to do this two to three times in order for monitor to reset. Stuck in shampoo cycle...rinse repeat. Great picture quality until computer shut down/restart or turning monitor on/off then repeat... Still w/in 30day return. Last e-mail informed support I was returning. I really like this monitor and requested a replacement. Amazon was unable to replace and refunded money. Asus is a fine product line. In any product line a small percentage will have quality issues.