I purchased this phone through Amazon but the seller was Hybrid IT. When we received the phone we installed the simm card from our old phone in to the S9. Would not activate. Took it to Verizon and they said that the phone was reported stolen or lost. They also told us that it was not a Verizon phone. If it had been they could have worked it out. Then we found out that it ruined the sim card and all the data we had on it was lost. Purchase from this company at your own risk.