Top critical review
12 people found this helpful
great answering machine, horrendous phone
on February 26, 2002
I wish I'd seen the prior reviews before I bought this product last summer. As everyone has said, it has many nice features (most of which I don't need or use), but the reception and sound quality on the cordless phone are a big disappointment. The sound has a "fuzzy" quality and I've always got the volume maxed out in an attempt to hear the other person.
I really hated it at first ... so much so that I hooked my old corded phone back up and used it instead for a while. I've become sufficiently accustomed to the poor sound quality of the cordless to use it occasionally now, but only when I'm not at my desk. I still make the majority of my calls on a corded phone. That's right ... the result of buying this product is that I now have two phones on my desk where I once had one. Not exactly a glowing endorsement.
There seem to be some other quality problems as well. I exchanged the first one I bought because the '5' button on the base keypad only worked intermittently, i.e., you had to punch it at just the right angle to get it to function. And guess what? The second one has the exact same problem. But after getting two of them in a row like that, I figured there was no point in going for a third and I kept the second one.
The answering machine works well enough and that's my main use of this product. I do wish it had a battery backup to retain messages in case of a power outage, but that doesn't seem to be a very common feature in answering machines these days.