Top critical review
Does not have a fully glazed trapway as advertised
May 27, 2014
This is my second TOTO MS864114-01 and had ordered exact same model as my first from amazon again.
My first MS864114-01 received had a fully glazed trapway and rim and I was happy.
Received second MS864114-01 and discovered it did not have fully glazed trapway nor rim.
An unglazed porcelain rim finish is difficult to easily clean and keep free of stain.
The product isn't physically broken and repackaging and returning is such a hassle, I will keep it.
Since a fully glazed trapway is a major advertised feature, my otherwise 5 star rating only gets a 3 star.
Very disappointed TOTO let me down on product model consistency with a feature important to me.