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  • Made to Stick: Why Some Ideas Survive and Others Die
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Made to Stick: Why Some Ideas Survive and Others Die

Made to Stick: Why Some Ideas Survive and Others Die

byChip Heath
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Top positive review

Positive reviews›
Sung Hong
5.0 out of 5 starsSUCCESs to your sticky idea
Reviewed in the United States on October 10, 2011
The SUCCESs. Not the word that counts its literal meaning, but that invisible, intangible theory where we are able to express, deliver, and stick ideas to others. In this revealing book, you will be introduced to the six ingredients designed specifically to make ideas sticky, and let me deliver what I caught from this eye-opening book.

Others may experience over time they develop habits that slowly erode their mind's sensitivity. The inevitable pain and disappointment of moments such as delivering your ideas at a business meeting or a conference have caused you to set up walls around your mind. Much of this is understandable. But, there's no way around the truth: your mind is out of tune with confidence it was created to maintain. As we live in community, communication is the way for us to feel the unity. The book is even greater because the authors, Chip and Dan Heath, apply their SUCCESs theory onto practical situation to help readers understand more clearly. Without the SUCCESs rule, some kinds of communications might ease our conscience temporarily but would do nothing to expose the deeper secrets we carry and deliver. And, it might be the secrets that keep our minds in turmoil. Worse, this kind of communication could actually fuel destructive behavior rather than curb it. The rules the authors explain in this book might seem the things you would feel that you already know. But, these are the things you could easily ignore. The book is a great reference to keep you on succeeding the efficient deliverability of your ideas.

Chapter summary
Chapter1: Simple
When you needed to deliver your message in a brief and compact way, how would you prepare to deliver it to your audiences or readers? Simplicity is the key and first step to make a message sticky to others. Making it simple does not mean that you need to bring out your most important idea. It is critical to find the core. According to the authors, "finding the core isn't synonymous with communicating the core." But, that simplicity must come with its value. Like the metaphor of a company for the employees to be encouraged, your message needs to be simple and important to make your message remain not just in your mind but others as well.

Chapter2: Unexpected
"We can't demand attention. We must attract it" says the authors in the book. In order to grab people's attention, your message may be attractive with unexpectedness. Breaking a pattern could be one way. For example, the old emergency siren was too monotonic to stimulate our sensory systems and therefore failing to attract our attention. As the siren gets systematically and audibly improved, people hear much brighter and more stimulating sound and therefore being aware of some situation. In order to catch people's attention, you need to break the ordinary patterns. According to the book, "Our brain is designed to keenly aware of changes." The more you learn knowledge, the greater the knowledge gap you would get. Because we sometimes tend to perceive that we know everything, it's hard to glue the gap. However, curiosity comes from the knowledge gaps, so these knowledge gaps can be interesting.
Chapter3: Concrete
Humans can hallucinate and imagine what we've experienced in visual, audible, or any other sensory pathways. When we use all our sensory systems to visualize ideas or messages, then the ideas get much more concrete. As an example the authors provide in this chapter, "a bathtub full of ice" in the Kidney Theft legend is an example of abstract moral truths that makes it concrete.

Chapter4: Credible
When you are a scientist, you believe more in the things that are scientifically proven or that are referred to many other studies or to the words or the theories that the well-known scientist has established. That much, credibility makes or deceives people believe your ideas. Both authorities and antiauthorities work. We present results, charts, statistics, pictures and other data to make people believe. "But concrete details don't just lend credibility to the authorities who provide them; they lend credibility to the idea itself."

Chapter5: Emotional
What's in it for you? It is a good example of the power of association. Sometimes, we need to grab people's emotion. It does not mean tear jerking, dramatic, or romantic. It means that your idea must pull out people's care and attachment to it. However, we don't always have to create this emotional attachment. "In fact, many ideas use a sort of piggybacking strategy, associating themselves with emotions that already exist (Made to Stick)." People can make decisions based on two models: the consequence model and the identity model. The consequence model can be rational self-interest, while the identity model is that people identify such situations like what type of situation is this?

Chapter6: Stories
Have you seen and heard the story of the college student from the Subway campaign? He's the guy who lost hundreds of pounds eating Subway sandwiches. The story inspires people and even connects to people's real life. Like the book, Made to Stick, also presents a lot of stories to deliver and to help readers understand in each chapter, stories allow people to understand how your idea can affect or change their mind.

Close the book and think for a moment before you start reading. How are things with your mind? Chances are, you've never stopped to consider your mind. Why should you? There are interviews to prepare for, meetings to blow others' mind with your amazing ideas, and moments you need to bring up emotional attachment with your family or your friends. If you are all caught up with these things and ask yourself this, "how are things?" "How have I dealt with those situations?" Before you go reading, you first need to dispel a commonly held myth about communication. You need to understand your old habits would die hard. And, like any habit that goes unchecked, over time they come to keep disturbing you to make your ideas sticky. Try to use the clinic part in each chapter. It will enhance your understandings, and you will improve your skills to make your ideas survive. If you really want to understand much deeper, as you read the book, look up some informative articles about the anatomy and physiology of the brain. It will help you. According to the book, your ideas must simple, unexpected, concrete, credible, emotional, and stories. Try to apply these rules into your next presentation. I was not a good organized speaker. When I adjusted my mind with these rules to prepare my presentation recently, an amazing thing happened. I am the leader of the young adult ministry of a small local church. At almost every meeting, I needed to make the members understand what and why we need to awaken ourselves and other people; they barely paid attention to what I was saying. Even they seemed understanding, but once they returned to their home or to their life, they forgot what I emphasized. However, with the rules I learned from the book, the members started showing their interests in what I say and paying good attention to it. It works!

Part of our confusion in delivering ideas stems from a misapplication of the rules we think we already know for persuasions. The notion that all confusions can be reduced down to a single underlying problem may strike you as a case of oversimplification. However, with the book, Made to Stick, you will track and be ready for your next presentation. When I was looking for a neuroscience book, Made to Stick was one of the recommended books related to neuroscience. The book is easy to follow, and it is really made to stick! If you are looking for a scientifically texted neuroscience book, this is not the book for you. However, this book will stir up your curiosity about neuroscience as a fundamental connector to higher neural knowledge. Simply, highly I recommend.
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18 people found this helpful

Top critical review

Critical reviews›
F. Tyler B. Brown
3.0 out of 5 starsOn Stickiness
Reviewed in the United States on November 17, 2009
Have you ever read a corporate website full of shop-talk? "The Company's flagship products include a variety of multi-port 10GB and Gigabit Ethernet, copper and fiber-optic, server adapters and innovative BYPASS adapters designed to increase throughput and availability of server-based systems, security appliances and other mission-critical gateway applications." Huh?

Without looking back at the passage, try to summarize in your mind what you just read. This passage, taken from a technology company's "About Us" section, highlights what Dan and Chip Heath refer to, in their book "Made to Stick", as "the Curse of Knowledge".

"Don't Be Evil" is the way Google defines its mission. Southwest? "We are THE low-fare airline." Google and Southwest are two complex companies that have been able to reduce their message and self-identity into simple and powerful core messages that help to guide the actions of not only their employees, but also of their consumers.

To combat "the Curse of Knowledge", and provide messages both simple and profound, the Heath brother's suggest that readers use the "Six Principles of Sticky Ideas" or SUCCESs (Simple, Unexpected, Concrete, Credentialed, Emotional, and Story). A salesperson, teacher, doctor, researcher, preacher? Doesn't matter. We all stand to gain from making our ideas stickier.

In "Made to Stick," the Heath's attack corporations, individuals, and other communicators for inundating listeners and readers with messages that fail to resonate. They laud those that adhere to time-tested principles that jive better with the way that the human brain is hardwired.

Take for example Subway's famous "Jared" ad-campaign, and compare it with their preceding campaign, "7 subs with 6 grams of fat." The Heath's argue that understanding the "Six Principles of Sticky Ideas" would have made it easy, ahead of time, to know which of the two campaigns were going to resonate more with audiences.

The "7 subs with 6 grams of fat" is abstract, fails to tell a story, and doesn't target human emotion. Is 6 grams a lot? What does this mean for me? The human brain is not hardwired to remember numbers. But it can remember stories. So to communicate how Subway can be a healthy fast food alternative, Subway decided to tell the story of an obese college student, who decided he needed to lose weight. This college student decided to reduce his diet to two Subway sandwiches per day (a tuna and a veggie sub), and combine this new diet with an increased walking regiment. This student was named Jared. And he lost over 150 pounds!

The story of Jared resonates with audiences, because it shows how Subway subs can lead to a healthier life, rather than merely telling audiences. Sticky ideas, after all, are easy to remember.

The Heath's principles are nothing revolutionary in the field of rhetoric, PR, or advertising. Like Malcolm Gladwell What the Dog Saw: And Other Adventures, the Heath's are mostly rewording old social psychology and rhetoric findings into a new, more accessible, popular format. This book has no new ideas. But the co-authors should be lauded for condensing into an easily digestible format the principles they espouse. The accessibility of the ideas in "Made to Stick" can be a powerful reminder to us all (from the Corporate PR Specialist to the bridesmaid in need of crafting an effective, moving wedding toast) that it is often not what you know that matters, but rather how well you can share what you know. The Heath's reiteration of old principles is a testament to those principles' timelessness.
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10 people found this helpful

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From the United States

Cinquain
1.0 out of 5 stars How in the WORLD did this book get so many 5 stars.... It's Horrible
Reviewed in the United States on June 27, 2013
Verified Purchase
I have read many books on various subjects, not just marketing. This book is the worst one I've read in marketing and one of the worst books I've read in general. These guys are clearly not writers, I read two books a week and somehow they still managed to put a reader like me to sleep. What's worst is that the subject of the book is to make your content stick. Please do yourself a favor, stay far away from this book. I regret wasting my money on this thing, I want a refund, I have been robbed. How in the world did this get so many 5 stars in the first place? The authors of the book speak as if they were speaking to kindergarden students. If you don't believe me, go ahead and waste your money only to find out I was not kidding.
22 people found this helpful
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Gustavo
1.0 out of 5 stars Meeeh
Reviewed in the United States on September 6, 2022
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I got bored and returned it. Read only 1 chapter and it want for me. Maybe because I like easy to read sales books. I don’t like to over-complicate things
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Joe
1.0 out of 5 stars Terribly boring, bad writing
Reviewed in the United States on August 14, 2018
Verified Purchase
I love almost all business and marketing books - I inhale them in a few days.

I can’t read this book for more than 10 minutes at a time. It actually makes me angry how boring it is.

One chapter per letter of SUCCES (intentional).

Each chapter is drawn out like no other.

The basic premise is revealed, then come in some random stories loosely based on studies.

It’s really a terrible book.

The idea is cool, will look for a summary.
61 people found this helpful
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Omaha Buyer
1.0 out of 5 stars Is this "copy protected"?
Reviewed in the United States on April 7, 2014
Verified Purchase
I gave this a low rating because I could not load the CD's onto my iPhone. When I tried to sync, it was grayed out. I have never had this happen on any CD I have purchased before. So, my question: Is this some kind of new copy protection? If I can't load my CD's to my iPhone, they are worthless to me. As you might surmise, I really can't rate the content until I can listen to it conveniently. If the answer to my question is true, I want my money back, and I will never buy a CD again. Is that what Amazon and this publisher want?
4 people found this helpful
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Donna Lesaski
1.0 out of 5 stars Book had no cover, writing inside
Reviewed in the United States on June 13, 2022
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Poor quality, I ordered new book, they sent used.
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Chica
1.0 out of 5 stars Boring!
Reviewed in the United States on February 15, 2019
Verified Purchase
How many ways can you repeat the same thing? These authors use a lot of words to say very little. It was a hard read and not one that I will read again. Don't waste your money
6 people found this helpful
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RUPESH PAUL
1.0 out of 5 stars Too much information & Not Sticky
Reviewed in the United States on November 23, 2012
Verified Purchase
This book is way too long. They could have written the whole book in one third it's volume to make it simple. The writers need to be effective. They talk about techniques like being simple, unexpected, concrete,credible, emotional& stories. However they seem to be totally lost in the countless information. Context is good but needs improvement on content. Definitely not recommended.
24 people found this helpful
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Carlos Cortes
1.0 out of 5 stars Vendors need to be 100% transparent
Reviewed in the United States on December 24, 2020
Verified Purchase
Not what I was expecting, even the product is used, they shouldn’t advertise the book with the original look
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Carlos Cortes
1.0 out of 5 stars Vendors need to be 100% transparent
Reviewed in the United States on December 24, 2020
Not what I was expecting, even the product is used, they shouldn’t advertise the book with the original look
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Tanis Coralee Leonhardi
1.0 out of 5 stars Go stick it somewhere else
Reviewed in the United States on December 17, 2019
Verified Purchase
I don’t like books like this because their aim is social control rather than letting people be themselves.
4 people found this helpful
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Pablo Rodas-Martini
1.0 out of 5 stars The book really does not stick
Reviewed in the United States on June 11, 2011
Verified Purchase
It is not an interesting book as it is supposed to be by his title and table of contents. It could have been shorter (to follow its first advise), to be more provocative (to follow its second) and so on. The authors should rewrite it... following their own rules.
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