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  • Made to Stick: Why Some Ideas Survive and Others Die
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Made to Stick: Why Some Ideas Survive and Others Die

Made to Stick: Why Some Ideas Survive and Others Die

byChip Heath
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Top positive review

Positive reviews›
Sung Hong
5.0 out of 5 starsSUCCESs to your sticky idea
Reviewed in the United States on October 10, 2011
The SUCCESs. Not the word that counts its literal meaning, but that invisible, intangible theory where we are able to express, deliver, and stick ideas to others. In this revealing book, you will be introduced to the six ingredients designed specifically to make ideas sticky, and let me deliver what I caught from this eye-opening book.

Others may experience over time they develop habits that slowly erode their mind's sensitivity. The inevitable pain and disappointment of moments such as delivering your ideas at a business meeting or a conference have caused you to set up walls around your mind. Much of this is understandable. But, there's no way around the truth: your mind is out of tune with confidence it was created to maintain. As we live in community, communication is the way for us to feel the unity. The book is even greater because the authors, Chip and Dan Heath, apply their SUCCESs theory onto practical situation to help readers understand more clearly. Without the SUCCESs rule, some kinds of communications might ease our conscience temporarily but would do nothing to expose the deeper secrets we carry and deliver. And, it might be the secrets that keep our minds in turmoil. Worse, this kind of communication could actually fuel destructive behavior rather than curb it. The rules the authors explain in this book might seem the things you would feel that you already know. But, these are the things you could easily ignore. The book is a great reference to keep you on succeeding the efficient deliverability of your ideas.

Chapter summary
Chapter1: Simple
When you needed to deliver your message in a brief and compact way, how would you prepare to deliver it to your audiences or readers? Simplicity is the key and first step to make a message sticky to others. Making it simple does not mean that you need to bring out your most important idea. It is critical to find the core. According to the authors, "finding the core isn't synonymous with communicating the core." But, that simplicity must come with its value. Like the metaphor of a company for the employees to be encouraged, your message needs to be simple and important to make your message remain not just in your mind but others as well.

Chapter2: Unexpected
"We can't demand attention. We must attract it" says the authors in the book. In order to grab people's attention, your message may be attractive with unexpectedness. Breaking a pattern could be one way. For example, the old emergency siren was too monotonic to stimulate our sensory systems and therefore failing to attract our attention. As the siren gets systematically and audibly improved, people hear much brighter and more stimulating sound and therefore being aware of some situation. In order to catch people's attention, you need to break the ordinary patterns. According to the book, "Our brain is designed to keenly aware of changes." The more you learn knowledge, the greater the knowledge gap you would get. Because we sometimes tend to perceive that we know everything, it's hard to glue the gap. However, curiosity comes from the knowledge gaps, so these knowledge gaps can be interesting.
Chapter3: Concrete
Humans can hallucinate and imagine what we've experienced in visual, audible, or any other sensory pathways. When we use all our sensory systems to visualize ideas or messages, then the ideas get much more concrete. As an example the authors provide in this chapter, "a bathtub full of ice" in the Kidney Theft legend is an example of abstract moral truths that makes it concrete.

Chapter4: Credible
When you are a scientist, you believe more in the things that are scientifically proven or that are referred to many other studies or to the words or the theories that the well-known scientist has established. That much, credibility makes or deceives people believe your ideas. Both authorities and antiauthorities work. We present results, charts, statistics, pictures and other data to make people believe. "But concrete details don't just lend credibility to the authorities who provide them; they lend credibility to the idea itself."

Chapter5: Emotional
What's in it for you? It is a good example of the power of association. Sometimes, we need to grab people's emotion. It does not mean tear jerking, dramatic, or romantic. It means that your idea must pull out people's care and attachment to it. However, we don't always have to create this emotional attachment. "In fact, many ideas use a sort of piggybacking strategy, associating themselves with emotions that already exist (Made to Stick)." People can make decisions based on two models: the consequence model and the identity model. The consequence model can be rational self-interest, while the identity model is that people identify such situations like what type of situation is this?

Chapter6: Stories
Have you seen and heard the story of the college student from the Subway campaign? He's the guy who lost hundreds of pounds eating Subway sandwiches. The story inspires people and even connects to people's real life. Like the book, Made to Stick, also presents a lot of stories to deliver and to help readers understand in each chapter, stories allow people to understand how your idea can affect or change their mind.

Close the book and think for a moment before you start reading. How are things with your mind? Chances are, you've never stopped to consider your mind. Why should you? There are interviews to prepare for, meetings to blow others' mind with your amazing ideas, and moments you need to bring up emotional attachment with your family or your friends. If you are all caught up with these things and ask yourself this, "how are things?" "How have I dealt with those situations?" Before you go reading, you first need to dispel a commonly held myth about communication. You need to understand your old habits would die hard. And, like any habit that goes unchecked, over time they come to keep disturbing you to make your ideas sticky. Try to use the clinic part in each chapter. It will enhance your understandings, and you will improve your skills to make your ideas survive. If you really want to understand much deeper, as you read the book, look up some informative articles about the anatomy and physiology of the brain. It will help you. According to the book, your ideas must simple, unexpected, concrete, credible, emotional, and stories. Try to apply these rules into your next presentation. I was not a good organized speaker. When I adjusted my mind with these rules to prepare my presentation recently, an amazing thing happened. I am the leader of the young adult ministry of a small local church. At almost every meeting, I needed to make the members understand what and why we need to awaken ourselves and other people; they barely paid attention to what I was saying. Even they seemed understanding, but once they returned to their home or to their life, they forgot what I emphasized. However, with the rules I learned from the book, the members started showing their interests in what I say and paying good attention to it. It works!

Part of our confusion in delivering ideas stems from a misapplication of the rules we think we already know for persuasions. The notion that all confusions can be reduced down to a single underlying problem may strike you as a case of oversimplification. However, with the book, Made to Stick, you will track and be ready for your next presentation. When I was looking for a neuroscience book, Made to Stick was one of the recommended books related to neuroscience. The book is easy to follow, and it is really made to stick! If you are looking for a scientifically texted neuroscience book, this is not the book for you. However, this book will stir up your curiosity about neuroscience as a fundamental connector to higher neural knowledge. Simply, highly I recommend.
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Top critical review

Critical reviews›
F. Tyler B. Brown
3.0 out of 5 starsOn Stickiness
Reviewed in the United States on November 17, 2009
Have you ever read a corporate website full of shop-talk? "The Company's flagship products include a variety of multi-port 10GB and Gigabit Ethernet, copper and fiber-optic, server adapters and innovative BYPASS adapters designed to increase throughput and availability of server-based systems, security appliances and other mission-critical gateway applications." Huh?

Without looking back at the passage, try to summarize in your mind what you just read. This passage, taken from a technology company's "About Us" section, highlights what Dan and Chip Heath refer to, in their book "Made to Stick", as "the Curse of Knowledge".

"Don't Be Evil" is the way Google defines its mission. Southwest? "We are THE low-fare airline." Google and Southwest are two complex companies that have been able to reduce their message and self-identity into simple and powerful core messages that help to guide the actions of not only their employees, but also of their consumers.

To combat "the Curse of Knowledge", and provide messages both simple and profound, the Heath brother's suggest that readers use the "Six Principles of Sticky Ideas" or SUCCESs (Simple, Unexpected, Concrete, Credentialed, Emotional, and Story). A salesperson, teacher, doctor, researcher, preacher? Doesn't matter. We all stand to gain from making our ideas stickier.

In "Made to Stick," the Heath's attack corporations, individuals, and other communicators for inundating listeners and readers with messages that fail to resonate. They laud those that adhere to time-tested principles that jive better with the way that the human brain is hardwired.

Take for example Subway's famous "Jared" ad-campaign, and compare it with their preceding campaign, "7 subs with 6 grams of fat." The Heath's argue that understanding the "Six Principles of Sticky Ideas" would have made it easy, ahead of time, to know which of the two campaigns were going to resonate more with audiences.

The "7 subs with 6 grams of fat" is abstract, fails to tell a story, and doesn't target human emotion. Is 6 grams a lot? What does this mean for me? The human brain is not hardwired to remember numbers. But it can remember stories. So to communicate how Subway can be a healthy fast food alternative, Subway decided to tell the story of an obese college student, who decided he needed to lose weight. This college student decided to reduce his diet to two Subway sandwiches per day (a tuna and a veggie sub), and combine this new diet with an increased walking regiment. This student was named Jared. And he lost over 150 pounds!

The story of Jared resonates with audiences, because it shows how Subway subs can lead to a healthier life, rather than merely telling audiences. Sticky ideas, after all, are easy to remember.

The Heath's principles are nothing revolutionary in the field of rhetoric, PR, or advertising. Like Malcolm Gladwell What the Dog Saw: And Other Adventures, the Heath's are mostly rewording old social psychology and rhetoric findings into a new, more accessible, popular format. This book has no new ideas. But the co-authors should be lauded for condensing into an easily digestible format the principles they espouse. The accessibility of the ideas in "Made to Stick" can be a powerful reminder to us all (from the Corporate PR Specialist to the bridesmaid in need of crafting an effective, moving wedding toast) that it is often not what you know that matters, but rather how well you can share what you know. The Heath's reiteration of old principles is a testament to those principles' timelessness.
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From the United States

Timothy Griffin
4.0 out of 5 stars I'm stuck--basically.
Reviewed in the United States on July 27, 2011
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Overall Assessment:

I can vote this book four stars because, despite its defects, I have already verified its effectiveness in my own teaching and research--even before I read the book! And in fact the book actually does a good job, for the most part, of getting its message across using the very rules of the SUCCES model it is articulating: "Sticky" ideas tend to have the attributes of:

Simplicity
Unexpectedness
Concreteness
Credibility
Emotion
Stories

Key for readers is to understand the importance of how these rules help overcome "The curse of knowledge", illustrated beautifully by the cited research example in which "tappers" were amazed that "listeners" could not discern the tunes the former were composing using taps, because they of course already had the tune clearly in their head and could not grasp their listener's lack of frame of reference. The key thing we must do when trying to communicate a topic we thoroughly understand to a neophyte audience is pare messages down to basic cores and give them the attributes of the SUCCES model to make them "sticky"--or so the Heath brother say.

Again, the authors in each chapter did a nice job of applying the very rules they articulate while in the act of articulating those rules.

IChapter 1 ("Simple")

They provide the excellent examples of "Commander's Intent" employed by the military to simplify operational instructions for battlefield units confronted with the fact that "No plan survives contact with the enemy;" paring down the '92 Clinton campaign message to "It's the economy stupid;" following the generally applicable rule in journalism of not "burying the lead"; the "a bird in the hand" metaphor and its multinational variations; Hollywood high-concept pitches such as Alien being "Jaws in Space", the use of "generative analogies" such as "staff as cast members" at Disneyland.

Chapter 2 ("Unexpected").

People pay attention when something is counterintuitive. I was pleased that I had been instinctively using this principle in my teaching. The "gap theory" of curiosity posits that "gaps" in our understanding of the world (mysteries) create a need for resolution in the mind of the audience. Sticky ideas play to this crucial aspect of human nature.

Chapter 3 ("Concrete")

Specific, concrete ideas ("''60 Chevy") are stickier than more general and abstract ones ("American automotive engineering"), so concrete examples and references help ideas stick. Making an idea sticky means exploiting the "Velcro theory" of memory: Memory is like Velcro, with loops that enable a concept to attach to it, and different constituents of our memory have more loops to which an idea might be attached. Concrete ideas have more loops.

(I was less pleased with the Heath Brothers' use of the example of Jane Elliot, who famously used the blue-eye/brown-eye distinction among her students to illustrate the power of arbitrary bias. To me it was a concrete example of overeager progressivism degenerating into an unethical psychic assault on children.)

(Chapter 4: "Credible")

Obviously, support from real authorities can make an idea stickier if people believe it has expert corroboration (e.g. "97 percent of researchers whose specialty is climate science agree with the conclusions presented by the IPCC"). However, an idea can have "internal credibility" if it contains little concrete details that make it seem real (like the various renditions of the urban legend of the boyfriend murdered and scraping his lifeless foot on the roof of the car to be discovered by discovered by his horrified date; people always place it in their home county!). Another way to make an idea credible is to put it in a comprehensible scale. Statistics require comparative referents that make sense to people (you're more likely to be killed by a deer than a shark--which also has counterintuitiveness). There is the Sinatra Test of credibility: one impressive factual achievement means the product can "make it anywhere". Another example is the "testable credential", such as Ronald Reagan asking if you are better off four years ago than you are today.

(Chapter 5: "Emotional")

No surprises here, and again it pleased me to note I was using this technique if not explicitly. And one of the best emotional appeals is self-interest: ("Acting on climate change now could save our ass.") An interesting discussion to come out of this is that Maslow's hierarchy of needs might not be a correct model in the sense of recognizing a set order in which those needs are met. Different appeals can be successful by appealing to different components of the hierarchy (e.g. you might be able to appeal to someone better at actualization level even if some "lower" level need might seem like the likely target.) Examples of emotional appeals to get kids to appreciate the importance of math with near slam-dunk application of the SUCCESS model: "Never. You will never use this again. But Math is mental weight training."

(Chapter 6: "Stories")

Yet again having used this in my own research and teaching it's a sense of vindication to see it recommended. Obviously, memorable anecdotes stick better than dry recitation of dreary numbers and arguments.

Minor Critique:

All this is great food for thought for those of us trying to articulate something we think is "true" to the world, but I do have a couple of reservations, and I do not guarantee that their articulation conforms to the SUCCES model:

First, taken to an extreme, the SUCCES model makes communicators slaves to the psychology, emotionalism, simplemindedness, and laziness of the audience. Neil Postman's *Amusing Ourselves to Death* discusses the degeneration of American culture from the days of a highly literate populous in the early republic to the modern discordant hash of electronic sound bites. For example, while the Heath brothers lauded the Clinton campaign's successful employment of "It's the economy, stupid," as a keen adaptation to James Carville's admonition that "If you say three things, you say nothing," I more lament that power in our democracy is so easily won and lost on such paltry turns of phrase.

Second, some really important things just might be inherently un-sticky, and maybe sometimes the best way to make something stick is to communicate it to a strictly qualified and interested audience, or warn an unqualified an uninterested in advance: "Look. This is tedious and boring. But it's still very important. Pay attention." The current deficit reduction debate is an example in which sticky but grotesquely distorting clichés like, "on the backs of the elderly and sick", or "no more taxes on the American people," or "tax breaks for the rich," and so on are thrown around willy-nilly, and more often than not, stick.

At some point we as an audience consuming ideas need to see what's sticking to us and why--and ask whether we need to get ourselves disentangled and be open first to the truth, not stickiness.
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Vincent @ SJU
4.0 out of 5 stars Amazing book
Reviewed in the United States on November 2, 2010
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Book Review: Made to Stick Vincent

In this book, the two authors want readers to know how to make their ideas stick. Firstly, authors inform us what stick means: ideas and thoughts are understood and remembered by audiences. What is more, ideas and thoughts will have a long impact on audiences' minds and change their ways of behaviors. There are six aspects we have to keep in mind if we want our ideas sticky: SUCCESSs (simple, unexpected, concrete, credible, emotional, and stories).

--Simple: It means you have to find out the core of an idea. Also, you need to make it become compact. Authors use proverbs as a good example in the first chapter.
--Unexpected: Authors want to handle the question that how do ideas get people's attention and keep it. In their opinions, they can use surprise to get attention and interest to keep it. After finding the core, if we are eager to make ideas stick, we should pursue the counterintuitive about the message. Then, we should express our ideas in an unexpected way in order to break our audiences' guessing machines. Lastly, we should refine their failed machines (very important).
--Concrete: Compared to the aforementioned aspects, concreteness is easier to carry out. Authors use many vivid examples to tell us what abstraction and concreteness are. I do love the brown eyes, blue eyes example. In order to make our ideas sticky, we had better to use concrete words and images so that we could let our audiences know exactly what we want them to know.
--Credible: I am pretty sure that you do not want to chug a glass of water that filled with a billion bacteria in order to make others believe in you. Without letting your audiences believe you, it's impossible for you to stick your ideas. Authors give us two good keys to solve the credible issue: external credibility and internal credibility.
--Emotional: An idea, which contains the four characteristics above, is not enough to attract people and make them act as you want. You have to inject emotional value into your ideas. Authors give advises to us: the power of association, appeal to self-interest, and appeal to identity.
--Stories: We can make use of good stories in order to make people act because good stories include both simulation and inspiration. What is more, we don't need to invent good stories as we do for the "simple" part. What we should do is just to find good stories that fit our core ideas.

Some advertisements of shampoo in China are good examples of "simple". These is no doubt that every kind of shampoo has several advantages over others, however, marketing guys have no chance to express all these advantages due to the strict time limit. What the marketing guys do is that they focus on the core of their products: Head & Shoulders is good at removing dandruff; Clairol is using herbal ingredients; Pantene is good at making hairs smooth while VS is for professional usages. It's very easy for consumers to choose the suitable brands because of these advertisements.

Baidu, a corporation that offers searching engine service, had a good advertisement that highlighted the "unexpected". At that time, Google threatened Baidu's market share a lot in China. Baidu needed an excellent advertisement in order to express its advantages. Firstly, Baidu got its core of idea: as a Chinese searching engine company, it was better than Google if people wanted to search for Chinese. Then, it gave audiences an unexpected clip in its advertisement: a Chinese gifted man of letters is competing with a foreigner for a girl's love. What they are competing is Chinese poetry. This made audiences feel unexpected and they didn't know what would come next. Finally, this advertisement refined audiences' failed machines by using some ingenious Chinese poetry to express the core idea: Baidu was way too better than other searching engine companies in the sphere of Chinese. When audiences saw this scene, they would know the core idea, also, kept in mind that Baidu's advantages.

Someone is naturally born creative genius, however, many others are not that lucky. By reading this book and keeping SUCCESSs method in mind, in my opinion, every person is possible to create profound sticky ideas.
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Bas Vodde
VINE VOICE
4.0 out of 5 stars Useful book on creating sticky messages
Reviewed in the United States on February 19, 2013
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"Made to Stick" is a useful book which explores how to make ideas more 'sticky' -- easier to accept and remember for people. The authors provide boatloads of examples of different messages and explain why some of these work and why some of these don't work and also give examples how you could change the message format (to say the same thing!) which would make it easier for people to remember.

The book is well structured according to the author's message template for making sticky messages. The SUCCES acronym is this template used throughout the rest of the book. The next six chapters contain one of the elements of the message template. After that is an epilogue which summaries the book and makes some closing remarks. The last part contains a small article which was added after the first release of Made to Stick.

The six chapters are for each of the elements of the SUCCES acronym: 1) Simple -- the point of the message needs to be simple and not buried deeply inside the message. 2) Unexpected -- When something unexpected happens in the message, a sudden change or so, then it will be easier to remember the message. 3) Concrete -- ideas ought to concrete with examples as most people are concrete thinkers and won't remember abstract ideas. 4) Credible -- the source of the idea and additional details can give an idea more credibility and making it easier to remember and accept. 5) Emotional -- trying to get an emotional reaction out of people based on a message makes it easier for people to remember. We want to be rational but we are emotional. 6) Stories -- Often good ideas and messages come in stories (with lots of concreteness and color). Formulating messages in stories will increase it's stickiness.

Each of the above chapters contains dozens of stories, examples of good and bad messages, and tips on how to improve them. Also each chapter contains a clinic in which they take a message and, using the theme of the chapter, they give two different variants of the same message and explain why one is better than the other.

All in all, I enjoyed reading Made to Stick. It was well written and I'll remember a lot of stories from the book as they were pretty... sticky. That said, while reading the book, there was no major Aha! moment, but instead if seemed to add words and concepts to things that I had already experienced. That also made it easy to accept what was written in Made to Stick. The book didn't dramatically change the way I create messages/ideas, but it did gave me a new thinking tool to use. I was going between 3 stars (does what it should do) and 4 stars (good and recommended). I decided to stick with 4 stars. Pretty good, especially for people who give training, are in marketing or in other ways need to make easy to remember -- sticky -- messages.
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JuliaZ
4.0 out of 5 stars Lots of helpful examples!
Reviewed in the United States on April 8, 2022
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I read this book on recommendation from my grad school professor. I am currently in an educational leadership program to become a principal in a public school and understanding how to make ideas stick is of vital importance. I really liked this book because it gave a lot of helpful stories and examples to illustrate the principles they were sharing. In those examples, they were employing the six traits of sticky ideas. The stories were relatable and popular; I was familiar with several of them. At the end of each chapter is an exercise to demonstrate each principle and those were cool to go through. I took off a star because while the stories were great, they felt a little long because there were so many. A companion pamphlet to this book would be really helpful in getting the information out in a quick, concise way.
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MsVic
4.0 out of 5 stars Useful for sharing memorable departures or ideas
Reviewed in the United States on November 16, 2022
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Overall would recommend this book. Interesting stories and examples from different industries and time periods. A not concise format or with fewer examples could probably get the point said faster.
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Charles Kyle
4.0 out of 5 stars It will stick
Reviewed in the United States on October 20, 2009
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If nothing else, the title: Made to Stick: Why Some Ideas Survive and Others Die" and the bright orange cover wrapped in duct tape, relays a message that is simple, unexpected, concrete and emotional story. These are the five items that the authors, Chip ad Dan Heath, claim provide SUCCESs.

Dan and Chip Heath explore the reasons of why some ideas catch the attention of an audience while others seem to just fall by the waste side. The authors use both historical examples and social sciences to study the phenomenon of Stickness that was introduced in 2000 by Malcolm Gladwell in his book entitled The Tipping Point. Stickness is the reason why an idea stands high above the rest.

Looking at the title of the book and the table on contents, one could easily make the assumption that this book is targeting future marketers, which is further from the truth. This book is a quick read with contents that can be understood by a variety of consumers. The guidelines within this book can easily be used across numerous occupation and even life in general. As noted in many reviews, some have even considered the ideas, life changing. This reviewer highly recommends this book for all audiences. This book is a great companion to The Tipping Point.

From a military point of view, getting an idea to "stick" is a very difficult leadership issue. This book should be added to all officers' kit bag and should become a reference when the next idea comes along that needs to "stick".

Heath, Chip, and Dan Heath. Made to Stick: Why Some Ideas Survive and Others Die. New York: Random House, 2007, 291 pages.
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David M. Giltinan
4.0 out of 5 stars How to communicate effectively
Reviewed in the United States on February 18, 2008
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In his bestselling book, "The Tipping Point", Malcolm Gladwell identifies three key components which help social phenomena to "tip", that is to spread from small groups to large groups: involvement of the right people, the right context, and what he referred to as "the stickiness factor".

This book, by brothers Chip and Dan Heath, focuses on traits which make ideas, and ways of communicating ideas, "sticky" or memorable. Although a good chunk of the book deals with communication within organizations and will be of interest primarily to managers, the book also provides food for thought for teachers, journalists, and anyone with an interest in communicating more effectively with their target audience.

According to the authors, a mnemonic for the main qualities of effective communication is SUCCES. Messages stand a better chance of being "sticky" if they are:

Simple
Unexpected
Concrete
Credible
Emotional and tell a
Story

It seems fair to evaluate the authors on the stickiness of their own message, and in general they acquit themselves very well. Abstract ideas in each chapter are well-illustrated using a range of examples, from the persistent appeal of certain urban legends, through specific case studies of both successful and unsuccessful communication strategies.

The book is extremely readable, the main points are conveyed clearly, with enough fresh material in the examples to keep the reader's attention. 4.5 stars (because I'm stingy about awarding 5 stars)
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BlackBelt58
4.0 out of 5 stars As always a boatload of examples
Reviewed in the United States on June 10, 2021
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Understanding why some thoughts stand the test of time is no walk in the park. The two Heath brothers figure out a series of approaches and outcomes that help to demystify this complex area. The book is heavy on what to do (be concrete), light on how (Numbers don’t work as well as percentages) which makes the book less actionable without combing through all of the hundreds of examples and stories shared.

Well written and with way more content and specifics than some business management books that over rely on questionable psychological studies that can’t be replicated but take on the Look of truth.
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Anita Raquel
4.0 out of 5 stars I enjoyed the book
Reviewed in the United States on March 17, 2015
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I enjoyed the book, but even though the ideas were useful, it was pretty much common sense stuff. Maybe it was just an unrealistic expectation on my part, but I did expect more- more in the way of insights, more specific tips about how to craft compelling headlines to get someone to read your content- and what was presented was mostly very general, and not really completely on target. I did still find it useful, because there were things that I had not thought of, even if it was all much less specific than I had hoped. There wasn't anything truly outstanding. I guess you can only invent the wheel once in a great while. It did have some good points in it, but somehow, I felt that I had been led to believe that there was so much more substance to it. It was kind of like being sold on a trip to Everest, and finding yourself at Mt. Washington. If you had been sold a trip to the White Mountains, Mt. Washington would have been quite a spectacle; when you're expecting Everest, Mt. Washington is a mere bump. I feel much better served when the ad copy under-promises, and then over-delivers. That about sums it up.
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Dane
4.0 out of 5 stars Amazing material with a small drawback
Reviewed in the United States on June 30, 2013
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I've already used this material to create buzz and excitement in my landscape classes and I'm really enjoying the listen. It's one of the most important awareness' to cultivate in the information age.

However, the authors themselves don't use a lot of their own suggestions in the material. They will spend many minutes methodically going on about how you need to say things briefly in order to be remembered. As a result, I have already forgotten much more of their good ideas than if they had used their own formulas to write each chapter. In short, stickiness is not and never will be the only or most important attribute of good information. It is one of many. And that's a good thing. It's now a month after reading the book and I can't remember a single thing except that stickiness is good. But because I know there is value there I'll go back and re-read the information when I need it. I just read another book: The Happiness Hypothesis and it has stuck with me five times more than made to stick has. I think this speaks to the fact that it is much easier to talk about sticky stories in a book like this than it is to actually create stickiness at will in any company/setting/book/chapter.
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