Top critical review
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UPDATED REVIEW! FROM 5 STAR TO 1 STAR
on November 21, 2009
I bought this computer and loved it-- this is my updated review--
I made my original review a day or 2 after I got it, I was so happy.
A little over a month later my computer that doesnt have a whole bunch of stuff going on in it nothing....
Blue screened, shut down gave a bunch of error messages,
I called HP support, it was after hours so I got some guy from another country thatI could barely understand but was polite and had me do a complete factory setting restore, I did that my computer worked fine for a day or so.
Then once again, blue screened. I called HP support again, this time was within normal business hours and got a guy that was extremely rude, and I explained my computer is too new to have these issues... he didnt want to listen to me, he had me do something to find my hard drive or something, it failed, he actually told me I did it wrong, so I told him lets do it again, we did and again failed, he said things happen and I have to call with the issue 3 times to get it sent in and fixed........ What is that?!?! Its a brand new computer!! Anyway, I then called Squaretrade thinking maybe they will help and they wont help because HP still warranties it. Needless to say, my computer will not open windows explorer now at all, it just blue screens and restarts over and over... I called HP once again, it is now after hours and the guy said this shouldnt be happening its too new of a computer... but I can send it in and 7-9 business days my computer may be fixed.
I am very unhappy about this.
I AM SO DISAPPOINTED! THIS COMPUTER IS CUTE AND SMALL -
But, this is my first and last HP
--------------------below is my original untouched review -----------
When I order things on Amazon I normally make sure I read the reviews. But at the time I purchased this there was one review and it was a 1 STAR... the person was just upset over a wire I guess...
I have went thru 5 computers in 3 years, each time I bought a new computer there was so many different things I had to do to get it going and it was a pain at times...
I was hesitant on buying an all in one... the thought kind of worried me, like what if there is a minor problem and it all broke or something.....
This is my first HP
I know nothing about computers...
I bought this, and as soon as I got it, I only had to connect 2 cords and the computer was ready to go.
Then about 5 minutes later after registering and getting the free norton trial set up, I was online.
It was so simple!
It comes with a keyboard and mouse
Its very attractive and its a huge monitor it looks great!
Takes up little space and dont have to worry about a big ugly computer tower!
Also this Windows 7 that comes installed is GREAT!
I had Vista and I hated Vista, I also used XP- which was ok, but Windows 7 is amazing!
I am so happy with this purchase!
I also bought the 3 year warranty for $50, hopefully I wont need it, but just in case!!!