Amazon.com: Customer reviews: Cuisinart HM-90S Power Advantage Plus 9-Speed Handheld Mixer with Storage Case, White

Top positive review

Great quality & efficient little mixer!

Reviewed in the United States on March 22, 2019

Love this hand mixer. I don’t agree with one of the reviewers regarding the container that came with the mixer... see picture attached.

147 people found this helpful

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ATP

WARNING - THE MANUFACTURER HAS ALTERED THE PHOTOS OF THIS PRODUCT

Reviewed in the United States on March 8, 2018

The manufacturer's photos showing the accessories nicely fitting below the mixer in the clear plastic container have been altered to hid the fact the electrical cord MUST also share that same space. This makes fitting both cord and accessories in the storage container almost impossible. The electrical cord in all of the photos from the marketing department at Cuisinart has magically disappeared. Had I been shown the truth, as shown in my photo, I would not have wasted my money for an expensive plastic container that now sits apart from the mixer.
The Mixer works fine.

608 people found this helpful

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ATP

WARNING - THE MANUFACTURER HAS ALTERED THE PHOTOS OF THIS PRODUCT

Reviewed in the United States on March 8, 2018

Verified Purchase

608 people found this helpful

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Jayne R.

Horrible Mixer -- Broke in 38 Days!!

Reviewed in the United States on April 12, 2018

Verified Purchase

This mixer broke in 38 days. The gears "stripped" while I was beating soft butter and sugar, and it will no longer hold one of the beaters nor beat with it. Absolute junk! I called the company and I have to pay $10 shipping for a new one and pay to ship the old one -- a huge fee for a mixer that lasted LESS THAN 6 WEEKS! Don't waste your money.

210 people found this helpful

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Practical Matters

Great quality & efficient little mixer!

Reviewed in the United States on March 22, 2019

Verified Purchase

Love this hand mixer. I don’t agree with one of the reviewers regarding the container that came with the mixer... see picture attached.

147 people found this helpful

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Irish AngelTop Contributor: Baking

cuisinart versus kitchenaid 9 speed hand mixers

Reviewed in the United States on December 15, 2015

Verified Purchase

I have owned the KA 9 speed hand mixer for over a year now and recently purchased the Cuisinart 7 Speed at Bed Bath and Beyond, with their coupon. I have discovered a lot of pro’s and con’s and thought it might be helpful if people were trying to figure out which one they wanted to buy. Both are really good hand mixers, I think the best out there for longevity. Of course I can’t prove that part yet, just purchasing the Cuisinart. The Ka is quieter, and the first speed is slower then on the Cuisinart.
You have to remember with the Cuisinart it starts off faster when you just turn it on, and the slows, so hold it out of the bowl before you use it in the batter. Unknown to me as well is that the KA dough hooks tend to make a better bread or pizza dough then the cuisinart, don’t ask me why, maybe its me? Or the shape of the dough hooks, the dough hooks on the Ka seem to be heavier duty and the ones on the cuisinart are thinner but again, I don’t know if this matters. Likewise the cuisinart tends to work better for me in heavier dough then the KA. I haven’t really found a difference in the cuisnart having 7 speeds and the KA having 9. I have yet to use the full speeds on either Mixer. I did try to make whip cream with the balloon whisks and to me anyway, they both seem worthless. I feel that the regular beaters on both actually work better. The KA cost me $99.00 online, but I think QVC has better deals, but I usually use amazon. They are good to work with in case of problems and usually fast shipping. The Cuisinart 7 speed with attachments and carrying case, the same as the 9 speed online here, cost $59.00 and I was able to use the 20% off coupon they always send in the mail and I like that I can go to the store and pick something up, look at first, not something you can do most places any more. I think the cuisinart is a bit louder, but I think it surely works a lot better with a heavier dough. So there seems to be advantages to both of these as hand mixers, the cuisinart 7 speed to me would work just as well as the 9 speed they sell, as its very powerful. I love the look of the KA as well as the Cuisinart, which I got in a beautiful silver color. The KA being more expensive, though I like it being quieter, I tend to go to the cuisnart for less hassle, should my batter be heavier. They say the Ka has a powerful dc motor, again I don’t know about lonegevity if this means it would last longer but those who know motors can tell more than I can.
I hope this review might help someone that’s trying to decide.

392 people found this helpful

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Dagobert Duck

Broke after 6 months, Cusinart's 'warranty' does not include shipping + they charge 'processing fee'

Reviewed in the United States on March 5, 2019

Verified Purchase

Let me quote from their email from customer support.
"Valued Customer,

Thank you for your inquiry. Based on the information you have provided, your unit is within the limited warranty period and can be set up for replacement. However, our warranty does not include shipping and processing fees either way. Based on your specific product, your shipping and processing fees for us mailing out your new unit will be $10. We ask that you also cover the cost of shipping the defective unit to Cuisinart. We recommend that you use a traceable insured delivery service."

So what do you get? A mixer that works fine while it lasts, it breaks within months, and you have to pay to have it fixed. No thank you Cuisinart.

95 people found this helpful

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frenchy1957

sub-par workmanship!

Reviewed in the United States on December 28, 2017

Verified Purchase

Used twice and the right hand beater unit stripped out! I had to reurn it! Worked GREAT before it gave up the ghost. My Wife loved it!!! Need to find a more Quality Assuance manufatureer to build this for Cuisinart!!! All the other Cuisinart Items I have purchased over the years have stood the test of time and use!!

98 people found this helpful

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MissyM

Great product

Reviewed in the United States on February 13, 2018

Verified Purchase

I've been concerned that my vintage Sunbeam Mixmaster would give up the ghost & I'd have no way to make my pound cakes, requiring a gentle speed. My everyday mixer starts at helicopter speed & then higher. This Cuisinart is perfect! Low speed is low & a touch of the button gets you where you want to be. It always starts off on 1, so there are no mishaps. The mixer sits squarely & firmly on the counter, & the cord is long enough & not in the way. The dough hooks did a great job of mixing up my meatloaf, with more than enough power. I used the whisk attachment for a crepe batter. The storage container is a neat feature. The beater design is easy to clean. That may be the only negative: no cake batter left on them for kids to lick off!

44 people found this helpful

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Par-8

Worth Five Stars

Reviewed in the United States on March 30, 2017

Verified Purchase

I bought this mixer for my wife as her old "beater" was nearly dead. I read a lot of reviews when selecting a mixer. One of her complaints was that the old mixer would splatter, particularly when first starting to mix, so the slow start feature would be great. She also loves the storage box for the various attachments that come with the mixer - we emptied out a drawer full of old beaters and attachments! There were some customer comments about the "slow start" function not working. Ours works fine - the wife checked it out before using, and the slow-mix function works when turning on the mixer. If you push the start slide switch too far, it goes into a higher speed. If you carefully move the switch when turning it on, it works as advertised. The quality is obvious and has a long history from Cuisinart. My wife loves the versatility and the various attachments.

53 people found this helpful

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Amber LeClaire

Definitely not worth the money. Poor quality and craftsmanship

Reviewed in the United States on November 9, 2018

Verified Purchase

I’ve been very disappointed with this mixer. After the first few times of using it, one of the beaters kept coming off during mixing. It happens every single time. I’m having to get a new mixer after having used this one just a handful of times. Worst mixer I’ve ever had.

29 people found this helpful

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Grannat

Disappointed In the Design

Reviewed in the United States on May 21, 2019

Verified Purchase

I use a hand mixer almost every day and have for almost 50 years, so when one more low-end mixer bit the dust while making cookies I looked for a high quality replacement. It was a toss-up between Kitchenaid and Cuisinart and after comparing features and reviews I chose the Cuisinart. I have tried to give myself time to get used to it but here is my take: It is poorly designed and it is awkward to use in just about every way possible. It’s rounded back edge makes it not sit firmly on the counter and resting it on the edge of a mixing bowl is not an option for the same reason. The placement of the cord makes use of the included storage container awkward to use and not worth the trouble. I’ve owned mixers with similar accessories before that worked! The controls are awkward as well, there is an on/off switch and separate speed switch, so every time it’s turned off and back on you have to move up to the desired speed. This might be an advantage on a stand mixer but it’s an aggravation on a hand mixer. Also the low speed is very fast when turned on, then slows down, No idea why they would make it that way (I should not have ignored other reviews on that one!) I will have to say it’s got power enough to mix anything I’ve thrown at it and speed that will whip to a froth.

17 people found this helpful

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