Top positive review
6 people found this helpful
Excellent knives. Examine carefully. Cant beat Zwilling's customer service!
on June 7, 2016
This is a review based on the appearance, feel, and construction of the knives only as I have not had a chance to use them. Although, based on these 3 things out of the box I can tell I will be having no issues with the actual use of these knives.
Just opened and set up. Knives feel great and are very sharp. No problem at all fitting them in the wooden block. The knives are very solid and have a decent weight to them.
However, upon looking closely at the edge of the blades I noticed that the chefs knife had what looks like a chip or dent in the cutting edge. Will try and attach a picture. Can't seam to find out where to do that.
In the long run I don't see this being a major issue but it does say a little about the manufacturing quality.
Do to this I can only give a 4 star rating. If all the knives came in perfect condition this would be 5 stars hands down.
UPDATE: I contacted Zwilling, through their website, about the damaged knife. I attached a picture of the knife in the service request form. They responded in less than a day and will be sending me a new one immediately.no questions asked, no hassle at all and I am relieved to not have to send in the damaged knife and be without it for any length of time. The new one should be here in about 2 weeks. Top notch customer service! Updated review to 5 stars!