1 of 2 people found the following review helpful
on April 3, 2011
I have had my captivate for some time now and it has been an exercise in frustration since day one. Simply put, it is just a broken phone and I don't think samsung cares about it, or their image. Constant lagging, like minutes long lagging. Random shut downs. Sometimes it freezes and you have to remove the battery. Slow and incomplete media scans that does not recognize apps that are on the phone, I can see them in the file browser but not in the app drawer. GPS problems all the time. Constantly deleting my widgets. I could go on and on, this phone is terrible. At first I thought maybe it was just the android os, but none of my friends phones have these problems, so I put the blame squarely on samsung. I love android so much and I love customizing my phone, but this phone makes it difficult to do so when it freezes or shuts down and everything I have done is deleted and I have to start over. Oh and the battery sucks.
However, the screen is great. There that is the one nice thing that I can say.
Screw you samsung, you suck.
1 of 2 people found the following review helpful
on January 21, 2011
This is coming from an iPhone user for over 2 years and thought there was no phone better than the iPhone. I was also being told by my fellow "iPhoners" that I would find nothing comparable...WRONG! This phone WAY passed ALL expectations! I have only had the phone a little over a month and have found so many more useful apps on this phone! The camcorder made a BEAUTIFUL video of my nephew's 1st Christmas. Picture quality and sound quality were wonderful without me even trying. I loved the Navigator...the phone uses the whole screen and it is a very clear picture and volume is very clear so the directions come through loud and clear even with other people in the vehicle talking. YouTube video quality in my opinion is so much better than the iPhone! I could go on and on! It was a very smart move on my part and well worth the switch! I am so glad I gave it a try! In my book, an iPhone killer definitely! The only thing I do miss on my iPhone is "Words with Friends" but I will get over that! I will never go back to Apple!
3 of 5 people found the following review helpful
on October 19, 2010
Had the phone for several weeks now and I am very pleased! Huge crystal clear display and swype rocks. Sadly the first phone I received had issues with the home button randomly and continually clicking. Returned to amazon and got working phone in two days, easy. Watching movies and youtube are clearer than my monitor and the phone multitasks well. Touch screen is spot on. Call quality is good. Overall a great phone, I would say on par if not superior to iphone.
10 of 16 people found the following review helpful
on September 24, 2010
This phone does not have a functioning GPS. Google Maps and other apps that rely on GPS do not function correctly, if at all. Samsung/at&t released their promised fix finally but it didn't fix it. I now doubt that it is fixable. Search the forums and you will see that. If you don't want GPS, go ahead and buy it. But why when most smartphones on the market have a GPS?
They said they would fix it so I waited past the 30 day period and now I'm stuck with it. As far as Android phones go, it's an otherwise good phone. But there are many Android phones out there with GPS that works.
8 of 13 people found the following review helpful
on July 17, 2010
Thank the heavens AT&T didn't drink all of the I phone cool-aid and finally offered a Android phone that was worth while. This model is no where near the best of all the android phones out there, but it is by far the best one offered by AT&T... It runs on android 2.1 and has a very nice AMOLED display that looks very nice!!! Battery is a pain if you do all the things this phone is capable of doing...I have had it for 3 days and have had to charge it every day....
Like the phone so far... just wish there were more choices with AT&T for androids...
6 of 10 people found the following review helpful
on November 19, 2010
I picked up my samsung captivate android a couple days ago, Nov. 16, 2010. It works beautifully as a iphone contender when "it is on", but it has a major software bug which turns the phone off, and people calling are directed to the voice mail. The bug can be worked around with app called "Captivate Keep alive" which tell the phones cpu to stay awake. It does seem to work, but it drains the battery faster and does take a few cycles from the CPU. I would rate this product a 4 to 5 star product, but samsung and att won't admit to the problem, but I do know that people at AT&T know about it because a person at their stores has a similar issue and told me the work around. I would definitely tell people to buy the product if you are ok with the work around.
1 of 2 people found the following review helpful
on May 3, 2011
I love my phone! It is one of the easiest ones I have used and I love the number of applications I can use on it. It was a "best buy" and I will make sure to enjoy it for the next two years :)
I do wish a person could get rid of the bloatware on the phones. I will not use them and they just take up space. That is very annoying.
Overall, it is a great phone!
2 of 4 people found the following review helpful
on January 8, 2011
I was very enthusiastic about this Galaxy S phone, brilliant 4" touchscreen, Android OS and a host of other smartphone features, what else could I ask for? So I purchased one through Amazon Wireless in September for $99 with a two year upgrade on my family plan.
Unfortunately I was not prepared for the reality. Some features simply did not work right and others didn't work at all. Even more frustrating has been the epic wait for an upgrade to Android OS 2.2 (Froyo) One drawback that I knew of and decided to swallow was allowing AT&T to decide which apps would be available for your Android. After all the hype about openness and freedom to use the device the way you want, AT&T's Android phones all disappoint. Many of the best apps are not available (Firefox, Skype, and a bunch of other ones that are available on Verizon's Droids.) This has been increasing frustrating the longer I have had the phone.
Let's continue in chronological order with the problems I found after purchasing the Captivate:
First, I found out that email forwarding and sometimes replying would truncate the original text in the message after about one line of text. It was very embarrassing trying to forward a message to someone only to have them respond, "What are you talking about?"
Second, I found out that Wifi, by default would turn off as soon as the screen turns off, meaning that if you were listening to Pandora on Wifi and you had a limited data plan, you could quickly find yourself over the data limit, even though you thought you were using Wifi. (cough*AT&T conspiracy*cough) There is a hidden menu within the Wifi settings menu that allows you to set the Wifi sleep policy to never. More recently I have been having problems with Wifi where it appears that I am connected, but there is no internet connectivity, even with my home network. This has been a big issue for me as I have a 200MB monthly limit on data, and that would not be a problem if Wifi worked.
Third, I found out on my Thanksgiving trip that the GPS DOES NOT WORK. I had read some complaints about the GPS on forums before, but didn't realize it was a problem affecting ALL Captivate phones (perhaps all Galaxy S phones)
Maybe I was spoiled by my previous phone (Blackberry Curve 8310) which now seems much more plain than anything else out there, however, everything on that phone WORKED! emailing was flawless, GPS and Wifi always performed as expected (it didn't have Wifi ;)
Samsung finally released a GPS "fix" called "GPS Restore" in early December that was supposed to calibrate the GPS and eliminate the problem for good. It turned out to be just smoke and mirrors. I don't use the GPS all the time but when I do, I need it to work. While trying to find a gas station off the highway earlier this week, I almost ran out of gas driving around, not knowing where I was. The GPS placed my two exits back with an accuracy radius of at least 2 miles. A few times the radius shrank down to a few hundred feet but still placed my in the wrong location. It just doesn't work and it is unacceptable.
Finally, and this has been a problem from the start, we were promised Froyo within a couple of weeks, back in September. It is January and we are still stuck with android 2.1 while the Nexus S, which is practically the same phone, is running android 2.3 (Gingerbread) I blame mostly Samsung for this as other Galaxy S phones are also stranded waiting for the update. Interestingly, the rest of the world with a Galaxy S phone has already been updated to Android 2.2 so perhaps AT&T should take part of the blame here. You may not think 2.2 vs 2.1 is a big deal, but believe me, it is. Froyo would allow you to forward emails and it even allows you to edit the text you are forwarding/ including in a reply. Supposedly it would fix the GPS issue, although I am skeptical of this and it would allow your phone to run much faster by fully utilizing its resources.
Bottom line, If you are at all enthusiastic about this phone for any reason, you will be disappointed.
Otherwise you may find it works for you and it is just fine. After all, it is has the best screen on the market, 4" Super AMOLED with the best colors I have ever seen on a phone. Only the iPhone can compete with the screen but on different parameters - its resolution is better
The 1Ghz processor is fast, although it would be much faster on Froyo or Gingerbread if there is ever an update.
The camera takes great pictures where there is enough light (no flash) and the video recorder is also surprisingly sharp for a phone.
SWYPE is awesome, the best text entry experience on a phone.
The Vibrate is very weak and I often do not feel it.
Adobe Flash also doesn't work, maybe its not the latest version, maybe it just doesn't have flash, I don't know but it doesn't work.
Finally, support has been a joke. AT&T consistently tries to pass me off to Samsung, which tries to blame Google's Angroid for many of these issues, AT&T's update in September was supposed to fix the email issue and it appeared to fix it once, so that I get off their case, later on, I still couldn't forward messages. After describing all of these problems to Samsung they said they will be happy to fix everything if I only send my phone in for 6 days and let them reset it to factory settings (Thanks, but no thanks.)
I will think very carefully if I ever want to get another AT&T phone or another Samsung phone. Verizon's Droids seem a much better alternative but I would love to get my hands on a Nexus S, unfortunately I am locked in for another 20 months before I can even dream of dumping AT&T.