Top critical review
2.0 out of 5 starsI liked this enough to buy another as a gift, but I am now worried about build quality.
Reviewed in the United States on August 15, 2014
Alright, I figured that this was a lifetime purchase for me. I am just a "shade tree mechanic", an so in the last 2 years that I owned this, it has only seen about 4 projects. Well, the big one failed (cat.no.2663-20). This is weird in that it should be the strongest, and it is the one I used the least as the little one is strong enough for nearly everything. Something went wrong, and the cooling fins all broke off and fell out. I have not taken it apart to be sure, but I figure the rear bearing failed, moving the shaft out of alignment enough to run the fins into something else. I stopped using it, and I shook the loose bits out (only fins came out), and something is still shaking around inside.
What cheeses me off the most is that this product only has a 1 year warranty. I would have gotten an additional 2 years if I had registered the product within 30 days... so I guess I own part of that. I guess that I expected more like a 3 year warranty at least for this level of product, and maybe 5-10 years if Milwaukee thinks this product is supposed to be Professional grade.
I still cant go to a 1 star review as this did do well, but for too short of a time. The torque is amazing! (be sure to to push the tool toward the nut/bolt as that stops the hammering action).