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Customer reviews

4.4 out of 5 stars
4.4 out of 5
151 global ratings
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4 star
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Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History

Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History

byDavid Meerman Scott
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Top positive review

Positive reviews›
Barry S. Graubart
5.0 out of 5 starsWWJD - What Would Jerry Do?
Reviewed in the United States on July 23, 2010
It's no surprise that a key to innovation is rejecting conventional wisdom. And innovation thrives in many businesses, particularly those in the technology space. But whether in silicon valley or silicon alley, marketing is still largely done in the same way it has for decades. Companies hire PR firms who push out press releases, while marketers post product info to web sites and create factsheets for their sales staff.

Marketers may dabble with new approaches, sticking a toe into the social media space by creating a Facebook fan page or setting up an official Twitter account, but even then most apply old approaches to new platforms. Knowledge is shared through boring white papers which sit behind a registration wall while Twitter accounts push out links to bland press releases or staid marketing messages.

When it comes to breaking the rules of marketing and rejecting conventional wisdom, David Meerman Scott (literally) has written the book. And now, he's joined together with HubSpot CEO Brian Halligan to author a new book, Marketing Lessons from the Grateful Dead.

In this new book, David and Brian take a look back at how the Dead worked to develop and nurture an active community of fans, then show how to apply many of those same techniques to today's marketing platforms. For example:

Rethink traditional industry assumptions - Rather than focus on record albums as a primary revenue source (with touring to support album sales), the Dead created a business model focused on touring.

Bypass accepted channels and go direct - The Grateful Dead created a mailing list in the early 1970s where they announced tours to fans first. Later,they established their own ticketing office, providing the most loyal fans with the best seats in the house.

The book is a quick read, but packs many tangible examples of how companies are building communities of fans, leveraging social media and bypassing middlemen in order to build their business. Highly recommended.
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6 people found this helpful

Top critical review

Critical reviews›
ColoCustomer
3.0 out of 5 starsAnd the authors cherry pick some of those that are relevant today to bring up some good ideas for today
Reviewed in the United States on July 6, 2017
The Grateful Dead were innovative marketers. And the authors cherry pick some of those that are relevant today to bring up some good ideas for today. But it could just as well been titled "David's Good Marketing Ideas." And how they tied it together was rather forced at times.

Like any list of good ideas from a successful marketing pair, it has some great ideas, some good ones, and some that are used to increase the page count. And in all cases the argument in favor of the idea is it worked well for 2 specific cases. That lack of supporting evidence doesn't mean they're bad ideas, but it doesn't make them good either.
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3 people found this helpful

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From the United States

Barry S. Graubart
5.0 out of 5 stars WWJD - What Would Jerry Do?
Reviewed in the United States on July 23, 2010
Verified Purchase
It's no surprise that a key to innovation is rejecting conventional wisdom. And innovation thrives in many businesses, particularly those in the technology space. But whether in silicon valley or silicon alley, marketing is still largely done in the same way it has for decades. Companies hire PR firms who push out press releases, while marketers post product info to web sites and create factsheets for their sales staff.

Marketers may dabble with new approaches, sticking a toe into the social media space by creating a Facebook fan page or setting up an official Twitter account, but even then most apply old approaches to new platforms. Knowledge is shared through boring white papers which sit behind a registration wall while Twitter accounts push out links to bland press releases or staid marketing messages.

When it comes to breaking the rules of marketing and rejecting conventional wisdom, David Meerman Scott (literally) has written the book. And now, he's joined together with HubSpot CEO Brian Halligan to author a new book, Marketing Lessons from the Grateful Dead.

In this new book, David and Brian take a look back at how the Dead worked to develop and nurture an active community of fans, then show how to apply many of those same techniques to today's marketing platforms. For example:

Rethink traditional industry assumptions - Rather than focus on record albums as a primary revenue source (with touring to support album sales), the Dead created a business model focused on touring.

Bypass accepted channels and go direct - The Grateful Dead created a mailing list in the early 1970s where they announced tours to fans first. Later,they established their own ticketing office, providing the most loyal fans with the best seats in the house.

The book is a quick read, but packs many tangible examples of how companies are building communities of fans, leveraging social media and bypassing middlemen in order to build their business. Highly recommended.
6 people found this helpful
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DM
5.0 out of 5 stars Unconscious Competents
Reviewed in the United States on September 13, 2010
Verified Purchase
I don't write many reviews but I have to do this one.

Like many other reviewers, I too was/am a Dead fanatic. I have seen hundreds of shows and was one of the tapers. I met Jerry, Bobby, Billy and Phil in the early 80's. The reason I offer this background is because after meeting these guys (or if you were really into it and followed them closely) you know they were anything but savant business guys. I love them as much as the next guy but to think they did any of this with an eye on building a successful brand and business is laughable. Jerry himself would laugh. In fact, their own record label failed miserably. They will tell you that it was an interesting project and they got to carry briefcases like businessmen but it was a distraction from the music.

That said, this book is great. Professionally I'm a marketing exec so this book combines two of my favorite topics. Scott and Halligan do a great job of weaving their personal and professional experiences into a coherent read which is admirable considering that some of their personal experiences are probably incoherent. While I picked up the book out of curiosity, I started reading it with apprehension and finished it with admiration. These guys figured out how to write a book about their passions in a way that makes sense. If they make money at it, wow.
2 people found this helpful
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Book guy
5.0 out of 5 stars Any Musician looking to 'make it' and any businessperson should check this out
Reviewed in the United States on January 6, 2011
Verified Purchase
I've always thought the Grateful Dead were really smart musicians. I didn't really think much of their music when I was growing up but I knew who they were and I remember always watching large crowds seem to come out of nowhere to come see them perform, despite never seeing a television ad or a billboard promoting them. I always wondered, 'who are these guys and how did they get so popular?'

This book is simply written and helped me understand the answer to that question. If you know some things about the Grateful dead(ie,you are a deadhead) then you might find this book useless. If you are someone like me who grew up knowing who they were but never really followed them and/or you are an entrepreneur or marketing person you'll find this useful. It's very simply written and tells the story about how this unknown band who looked like anything but rock stars attained success.

At a time when so many people fight over copyright laws, and being a 'rock star' means you have to get up on stage and do all these choreographed dance moves to get noticed, it's refreshing to see how amazingly simple it can be to just be yourself and 'make it'.
4 people found this helpful
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Carla Fister
4.0 out of 5 stars Perfect Timing
Reviewed in the United States on September 26, 2010
Verified Purchase
Sometimes novel ideas are pushed aside just because they're different but in this economy where many of us who've been doing what we do for a while and all of a sudden the industry we serve takes a hit (real estate) it opens the door to any new ideas.

The comparison of band, instruments and music to structures of marketing was refreshing and fun. Being reminded to keep ourselves in "tune" with our customers, providing value even when there is not a return, brought me back to many practices I used when I 1st started my business.

Easy read, fun and informative. Many new ideas with immediate application. I'm already putting some of them to use.
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ColoCustomer
3.0 out of 5 stars And the authors cherry pick some of those that are relevant today to bring up some good ideas for today
Reviewed in the United States on July 6, 2017
Verified Purchase
The Grateful Dead were innovative marketers. And the authors cherry pick some of those that are relevant today to bring up some good ideas for today. But it could just as well been titled "David's Good Marketing Ideas." And how they tied it together was rather forced at times.

Like any list of good ideas from a successful marketing pair, it has some great ideas, some good ones, and some that are used to increase the page count. And in all cases the argument in favor of the idea is it worked well for 2 specific cases. That lack of supporting evidence doesn't mean they're bad ideas, but it doesn't make them good either.
3 people found this helpful
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no quality product reporter
5.0 out of 5 stars Marketing Lessons From The Grateful Dead
Reviewed in the United States on October 22, 2012
Verified Purchase
The Grateful Dead,in my opinion, were early pioneers of today's marketing. They broke all the traditional rules, and created a very powerful brand in the process.

The band did this by building relationships with their fans unlike most other bands. Unlike most bands, the Grateful Dead allowed people to tape their shows which was a brilliant decision. Their decision to partner with vendors selling Grateful Dead merchandise was another brilliant decision.

Scott and Halligan do a great job highlighting these events, and several other things that the Grateful Dead did to build their brand. They also provide great examples of other companies having similar success using what worked for this legendary band.
3 people found this helpful
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Gregory
5.0 out of 5 stars Well Written Book
Reviewed in the United States on November 11, 2011
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This book was very well written. My business life started with The Grateful Dead. Much of their anti business business practices are similar to how we operate at Sunshine Joy. The whole community of Grateful Dead licensee's was one of friendly competition and support of each other. Not too many industries can claim such a helpful approach. Instead of wasting time trying to thwart each other's success we used a community of love to increase each other's successes. Thanks for writing this book Greg Burbank Sunshine Joy.

Grateful Dead Psychedelic Bear Tapestry 60x90 - Hanging Wall Art - Great for Apartments, Dorms, Homes, and Office .
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JuliaP
1.0 out of 5 stars ethics in Marketing?
Reviewed in the United States on May 1, 2011
Verified Purchase
Getting this work published in record speed to scoop Barry Barnes who is about to publish with excellence on the business lessons of the Grateful Dead was one of the wonders of Marketing Lessons from the Grateful Dead by David Meerman Scott and Brian Halligan - both nice people probably. This publication is on poor quality paper which reads through the pages, has chosen difficult coloration to deal with - and the fact that these authors attribute their lessons to the Grateful Dead organization appears to be said in order to grab some sort of market share from those of us who would try anything Dead - and it is sad that even the author recognizes that he will be competing with a guy who has made it his life's work to study the subject and as a professor, I believe he makes it real for his students and teaches a way of being which would serve these authors well. Well, they didn't scoop the story that the Grateful Dead organization worked out their gig as it went along - and this book is not the one to buy if you can only get the one - wait until November and get "Everything I Know About Business I Learned from the Grateful Dead." Thank you for listening.
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Angela Bocock
5.0 out of 5 stars An excellent read
Reviewed in the United States on August 19, 2012
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If you're a marketer or a small business owner looking for a new approach this is an EXCELLENT resource. The ideas contained are clearly spelt out and reinforced with additional examples of how others have applied these lessons and thrived.

The back stories of Grateful Dead concerts attended, combined with photographs, give the book a great atmosphere - even if you're not a fan of the band.

At around 200 pages it's a short read, but this actually works in your favour as you're left with the motivation to get back to your business and start implementing these ideas.
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Crunchworm
5.0 out of 5 stars Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History
Reviewed in the United States on September 13, 2010
Verified Purchase
The authors sell themselves short on the title. They share marketing and management lessons with a style that is a welcomed alternative to the purist and dry delivery too often found in business books. Scott and Halligan effectively translate the curve busting actions of the band to the practical actions we see in some of the leading companies today. Read the book to get a refreshing view on; team building, positioning value, building and leveraging a brand, defining categories and understanding your customer. This excellent work is right up there with Halligan,s groundbreaking book "Inbound Marketing".
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