Amazon.com: Customer reviews: Identiv SCR3500 Smartfold Smart Card Reader

Top positive review

Absolutely love the pocket-size and ease of use! (Mine did die 1 year later)

Reviewed in the United States on September 13, 2023

Absolutely love this CAC reader for my PC (ACER) and it has worked like a dream for the past year. It did just up and conk out on me about a year later, unfortunately. (Reinstalling drivers didn't help - the light didn't on and computer didn't recognize it any longer). Glad they still make them, and I bought another one because it is so handy and unique! New one works perfectly!

Top critical review

Critical reviews›

Kindle Customer

Works for a while

Reviewed in the United States on January 16, 2024

Using this tiny device vs that long corded, bulbus CAC reader made me recommend it to so many people. Then after six months it just stopped working. The laptop recognizes that a USB device has been inserted but the device won't read any CAC. Very frustrating.

2,255 total ratings, 888 with reviews

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From the United States

J. Williams

Absolutely love the pocket-size and ease of use! (Mine did die 1 year later)

Reviewed in the United States on September 13, 2023

Verified Purchase

Helpful

Rich P

Reinforced Design From Previous Version, Branding Much More Apparent

Reviewed in the United States on May 15, 2020

Verified Purchase

The SCR3500 is not usually government issued, but it is every PIV and CAC card users's personally purchased card reader because it does it all in a much more compact yet durable package. My previous SCR3500 lasted for six years under very poor treatment, and it finally broke the wing this winter. The replacement is similarly shaped, but this version has much better wing reinforcement and better orientation for right-side up for the card to be inserted. The embedded software is protected from crush damage, and folding and unfolding for travel is very quick and convenient. Unlike the teardrop versions, the footprint is small and it does not have lag issues like the older teardrop designs.

This is well-recommended if you have to hotseat your workstation as the software is mandated on every single one without taking too much space or having to worry about positioning. It is approved for use in general circumstances, and the trivial cost will pay for itself multiple times over than the teardrop. The teardrop should be relegated to your computer where the attachment does not ever have to move or leave.

The one drawback is that the branding is extremely ostentatious for this iteration where it was subdued in the other. This makes it a bit less "professional" I think than some of the more muted designs for the office. The previous version had a small ident at the bottom in black, but this one has a very loud INDENTIV in red in front.

9 people found this helpful

Helpful

Jermaine Tyler

Great for government CAC/PIV cards

Reviewed in the United States on April 16, 2024

Verified Purchase

Works great

Helpful

Josh

The best CAC reader for Mac

Reviewed in the United States on July 26, 2023

Verified Purchase

I have tried several CAC readers for Mac, and most have been difficult to use--connection is unstable, apps will randomly time out, and frequent restarts are necessary to have any hope of success.

This one is the best by far! Works the first time, 98% of the time. Webmail, Teams, DTS, etc. Plus it folds up so nicely so it's great for travel.

The only thing I wish were different is that it came with like a 6" USB extension, since it blocks access to other ports when plugged into the side of the laptop. But you can get those yourself for a couple bucks.

Bottom line--if you have a Mac and need to use a CAC reader with it, this is the one to get!

Helpful

Adam

Works and compact

Reviewed in the United States on May 12, 2023

Verified Purchase

Needed something for travel to use my Common Access Card. This will do the job nicely. It folds up and easily fits in my bag. I have no issue using my card to access anything I've tried so far. If I had anything to complain about, and the only reason I gave it four stars, I believe it might be roughing up the edge of my card so I will need to be a little more careful about that.

One person found this helpful

Helpful

Patrick B.

It's small, it's simple, it works just about everywhere and if you can get it for $15 totally worth it.

Reviewed in the United States on August 18, 2014

Verified Purchase

I don't understand how people have so many problems with this reader. I have used this on PC desktops running Windows XP, Vista, 7, 8 and 8.1 and never had a problem. On Windows 7/8/8.1 it was plug and play for the purpose of accessing military websites (not for signing forms or managing certificates - this requires some FREE software downloads).

I've also used this on my MacBook Pro Retina running OSX 10.8 and 10.9 and it worked fine for accessing military websites, but required a software download (go here: http://militarycac.com/apple.htm). I've also used it on a Mac Pro desktop on 10.9 and my Mac Mini server on 10.8 server, both worked fine to access websites, but required the software mentioned above.

I love this device because I always have it on me and can plug it in to just about any PC to instantly have access to military websites. I use it on my civilian office PC, my friends' laptops and PCs, I even used it in a internet cafe computer in France, Spain and Morroco - no issues. Again, if it's a Mac you will need to be able to install some FREE software (unless it's running OSX 10.6) so it won't be exactly plug and play in those instances.

If you have any problems using the card reader, I would suggest visiting http://militarycac.com for help - they give step-by-step instructions to salve practically any issue.

DON'T LISTEN TO PEOPLE WHO SAY THIS DOESN'T WORK - it will work, you just may need to change some settings or install FREE software from http://militarycac.com.

**NOTE** It's also possible you have an old style CAC card which will limit this devices usefulness. Check that your CAC is on Oberthur ID One 128 compliant card (look on the back at the top in the grey writing of the card). If it says something else, it may not work. Go to http://militarycac.com for more info.

4 people found this helpful

Helpful

NCOhmygod

Slid my CAC in and immediately fell in love.

Reviewed in the United States on April 19, 2017

Verified Purchase

I am a Mac user in the military so naturally I'm a little timid when it comes to having my CAC read. I'm willing to check my AKO but haven't found a CAC reader as willing to help me out. I hesitated in ordering this one since it was a 1LT recommending it. After I insulted him for a few hours about what a gear queer he was I stole his credit card and ordered one. The eagerness I secretly held inside as I awaited the arrival of my shameful purchase was over whelming.

"What if my wife finds out"?

"I can blame the dog"!

"Now I have to get a dog".

The packaging was nice and as I feverishly tore into it I could tell straight away that this was CAC reader I'd been yearning for my entire military career. This is the best CAC reader ever. It's tight enough that your CAC doesn't move around a lot and provides just enough resistance to keep sliding your CAC in interesting. Trust me. I've had my CAC in tons of my buddies readers over the years. They were all just swell but this one is hands down the best. It's also quite tactical, it can be folded up small and stuffed into a pocket quickly so you can toss it to your S1 in the middle of a TIC for combat ready personnel actions. He can have your casualty feeder card done and signed before the medic even gets done with you! Its so high speed it will hurt. If your CAC gets read a lot, or your the type of person that reads lots of CACs you need this. It's very liberating being able to read your own CAC when ever you want. Sometimes really late at night after the wife and kids have gone to sleep I look through my iPerms at the kitchen table. So dirty I know, don't judge me though, the Army has changed me. This is who I am now.

149 people found this helpful

Helpful

Mike T.

Perfect for Travel Bag

Reviewed in the United States on November 8, 2023

Verified Purchase

I needed one of these that fit in my bag and I was concerned about it being manufactured in a TAA-compliant country. What can I say, I plugged it in, it worked, no issues found.

Helpful

buyer1

Great product

Reviewed in the United States on March 18, 2024

Verified Purchase

Great product

Helpful

FloNotFromProgressive

Great buy

Reviewed in the United States on February 9, 2024

Verified Purchase

I love that this prevents anything from hanging from my laptop (I hate cords). I suggest using on a flat surface because accidentally touching the device while in use can cause your ID card to come out slightly

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