Top positive review
4 people found this helpful
Love the look and the customer service
on May 13, 2012
I can't give this a full 5 stars, because the watch came to me not working, but since the customer service was great, and I love the watch itself, I'm giving it 4 instead of 3 stars.
I clicked on the link for the watch mostly for the look, I love owls and the color purple, but once I viewed the stats, I ended up buying it for it's eco-friendly nature. Living on an island that barely recycles, I try to do what I can to buy recyclable (#s 1 and 2 only *sigh*) or biodegradable products. Sprout's corn resin bands and glass watch face covers are exactly what I'm looking for. Add that to the uber cute owl and purple color, and this is the perfect watch for me.
That being said, the watch came to me not working. I sent in a comment from Sprout's contact page and received an email within 24 hours, telling me to either go to a watch guy to get a new battery or mail it to the employee who contacted me and he'd change the battery. He noted that, while they do what they can to make good watches, if the watch has been sitting on the shelf for a long while, the battery would stop working. So I took it to my local watch guy, he changed the battery and it worked just fine . . . unfortunately, it stopped again within 5 days. I sent it to the Sprout employee with a note. I received a brand new watch within a week of sending mine off (apparently they couldn't get the old one working again), free of charge. Of course, I did have to pay for the first new battery and the shipping to send it off. But, Sprout did its job quickly and efficiently, so I can't complain too much.
I love my watch and wear it all the time now. I would definitely recommend this product to anyone who's looking for a cute and/or eco-friendly watch.