I received my Panasonic Lumix in a timely manner and it was well packaged. There were some nice extras that came with the camera. I mainly got it for the 16x zoom. I have been very happy with the camera, but have had a difficult time getting good pictures in the sunlight as I can't see the image that I'm trying to get. My Kodak Easy Share camera does a better job in the sun than this one does. When I do get a good picture the images are crisp and clear and it's wonderful having the 16x zoom. The product isn't quite up to my expectations but maybe after more use and familiarization with it I will be happier.