Most helpful critical review
22 of 28 people found the following review helpful
on January 12, 2012
The first month-month and a half that I had this phone, everything worked great. The only complaint I had was that the internet was a little slow. Then, everything went downhill quickly.
In order of events: 1. My email completely quit working. I couldn't send or receive emails. I took it the store, they fixed it, but the next day, it stopped again. We went through this series of events six times until I finally gave up. So now I have a phone with no email, which was a primary reason for purchasing a Blackberry to begin with. 2. Constant freezing of the screen. About 85% of the time, the screen completely freezes when I try to use the phone from it's "locked" state. I can't click, navigate, or most times even get the screen to light up until after several minutes of hitting buttons and sliding it open and closed. 3. Internet navigation? Forget it. It went from slow, to slower, to completely done. I would rather have my old 3G back than a 4G that doesn't access the internet at all. 4. The notifications are non-existent. I don't get missed call or text message notifications at all (and I certainly don't get email or facebook notifications since the internet apparently doesn't exist on the phone).
Of course, since everything happened several days over 30 days after I got the phone from Amazon, they won't take it back and I'm stuck with it. Although it looks pretty and is marketed as reliable and one of the best on the market, this phone is a disaster. You should steer clear of it at all costs and save yourself the money and the frustration.