Top critical review
83 people found this helpful
Very nice but....
on October 29, 2011
Got the phone for my wife who was very hesitant to move from her Samsung Instinct feature phone on Sprint, but when she saw the charm thing she said that would help her find the phone in her purse and was enough of a reason to switch. The phone feels great, looks sharp, and the battery seems to last all day at least. However, there are two things that I am concerned about. First of all a little background, I have an HTC Thunderbold, so I am not a novice with Android, but on the Rhyme whenever my wife misses a phone call that goes to VM, she gets a message for the missed call and then a message for the VM indicator (which seems appropriate). When she hits the message to check the VM, she get ANOTHER message indicating a new VM message just for checking her VM. This is extremely annoying and I cannot find a way to stop her getting a new message just for checking VM. The number of messages for each phone call is driving her nuts and she is at the point of wanting to return the phone if we cannot figure this out. Secondly, the signal strength does not seem to be as strong as on my Thunderbolt, we are still trying to determine if this is a real issue as she only had two dropped calls, but they were in challenging areas anyways (although my Thunderbolt does not drop calls in the same areas).
Hopefully we can figure out this VM message issue, if not, we will have to try a different phone and I have to now figure out what the Amazon return options are just in case.
11-4-2011 Update: Spent a long time on Verizon tech support, level 2 even, and it seems the problem of the notifications is with the account setup, so not a phone issue. It has been a couple days and they are still working on it, but hopefully this will get resolved.
Regarding the signal strength, the phone has dropped several calls and the signal strength jumps all over the place even when standing still, so this might be a deal breaker. I did try holding the phone differently, and it DID seem to effect the signal strength. When I experimented with the holding issue (another antennagate possibly) the signal was consistent around -80dBm when I barely held the phone with two fingers and keeping my grip below (when phone was held vertically) the phone and not blocking the back at all, but when I held the phone like "normal" (so almost the entire back of the phone is covered by my hand) the signal strength goes to -101 immediately and zero bars, and definitely NO 3G. I can then remove my hand and hold the phone the other way, and the strength goes back to around -80. I hate to say it, but this phone might have a serious antenna problem. I have NOT flushed out this problem with Verizon yet, but I am highly concerned.
1-6-2012 Update: after 2 weeks of efforts the final result was that Verizon could not resolve the issue and said to get a different model phone. We went with the Incredible 2 as it was the closest option in size and wieght and everything works like normal now. Verizon said it must have been a bad batch of phones, but who really knows, this was really wacky.