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I have had this phone for three months now and can honestly say this is the worst touchscreen interface of any product I have ever used. It's been mentioned quite a bit in other reviews about how unresponsive, slow, and uncooperative the touch screen has been, but I cannot stress enough to some of you who think they can live with this that it is a deal breaker. It usually takes quite a few taps before it makes a selection, whether it be answer call or choosing a contact or trying to select a song to play. Half the time you'll end up choosing the wrong action because it did not understand your swipe and you'll have to start all over. Even after a few software updates it still is slow and fails to recognize taps. The screen displays pictures nicely, but it refuses to load any pictures I import via bluetooth or memory card, even if I resize them to the phones dimensions. The music player takes forever to load for just one gigabyte of songs and has a terrible interface and again poor touch controls to really do anything with. The BREW OS is awful since it makes it impossible to customize or add homebrew games and apps. The only reason it gets two stars is the good battery life, it's incredibly lightweight and thin, and does have a nice camera and displays pictures taken on the phone very well. Verizon really should let customers use smartphones without having to purchase an expensive data plan. That way we wouldn't get suckered into purchasing cheap knockoffs like this Pantech Hotshot.
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on July 1, 2012
I activated the pantech hotshot a few days before Christmas. It was an easy to use touchscreen cell phone. I started taking pictures, and customizing the phone the way that I wanted it. The camera takes good pictures in well-lit areas. The keyboard for texting was a good size but it was a slow experience. The touchscreen is not multi-touch, so it doesn't recognize two fingers touching the screen. Calling was good on this phone. When I put music on the phone, the speakers were loud and clear. After playing around with the phone, I decided to go on the mobile web, since I do have a data package. The Opera Mini Web Browser was well organized and easy to use. When it came to typing in a website or typing in general, it was horrible. The keyboard on the mobile web is too small! When it is in portrait mode, the keys were bigger than in landscape mode. I would press the wrong keys on accident and typing in the mobile web just made it very frustrating. When I would watch videos on YouTube, the video was very small and I just didn't use the web at all! The phone is good when you don't use any web related things on it. Overall, it is good for pics/videos, calling, texting, and other basic functions. The phone would shut down about 3 times out of the day. The battery life became shorter and drained very quickly. After a while, I decided to purchase the LG enV touch. I wanted the touchscreen and a physical QWERTY keyboard and flash in the camera. Happy with the decision I made!
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on September 11, 2013
Absolutely the worst phone I've ever had to use. It makes daily life much more frustrating and takes up valuable time. I wouldn't let Verizon pay ME to use this phone.

Where to start? Let's look at the touch screen. It is dumbly unresponsive, slow, and lags. This causes you to miss calls when trying to unlock. Also, the touch screen at times becomes completely unresponsive- requiring you to pull the battery out to reset the phone because you can't even unlock it.

Let's talk about texting. Near impossible to do it in a timely manner on this phone. The touch screen can't keep with what you're typing, so often it will lag- when the lag ends, the phone will miss certain letters you've typed and ultimately the entire sentence you just typed is ruined and comes out incorrectly. Along with this, the t9 word function SUCKS. Type a word such as "hello" and it will write hfkko - WTF?

This is also the only phone I've had that will DISPLAY ADS at any given time- could be texting, could be taking a picture- and ad banners run across the bottom of the screen. Seriously?

The camera is horrible, the memory space sucks, the phone randomly drops calls, and the navigation is slow and delayed. Oh, and the phone has randomly turned off at any given point since I've had it; even during important phone calls.

The second I buy an Iphone I am throwing this thing against the wall and never looking back.
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on July 5, 2013
This is my second phone, my first being a Samsung Intensity. Now, I could talk good about that phone all day. It was a good no frills device, that did its job right.

This phone (Hotshot) isn't one of those phones.

I got an update to the firmware that was supposed to bring enhancements and upgrades to the phone, as far as I'm concerned, its still a bad phone.

Minuses
- Poor touch screen, locks up during texting. Occasionally deletes text from a message I'm trying to write due to the lockup.

-Battery life's average at best

-Phone is generally slow. Tends to run on the slow side for a lot of things. Lag = bad

-Poor camera. Sure, it takes video, something my Intensity couldn't. But its poor quality.

Slow processing and a bad screen are the two main complaints.

Pluses

+ Free 2 GB SD preloaded into phone. Unfortunately, you have to take the battery out to replace the card...

+ Music function is alright. Better then expected.

If I could, I'd give it 1.5/5 stars, but Amazon won't let me do that; Either way, avoid this phone. You could do better, far better, by putting up a little more money for anything else. Try a decent flip phone. They still make those, somewhere. XD
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5 of 7 people found the following review helpful
on November 16, 2011
I got this phone about a month ago and I am not very impressed. The calibration on this phone is horrible. I have to touch the screen like four times for anything to happen.
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on February 12, 2015
This is, without a doubt, the WORST phone I have ever owned (and that's saying something!). The touchscreen has HORRIBLE response - it was bad enough when I first got it, and after nearly 2 years I have to periodically beat it to get it to recognize that I'm trying to text on it! I can never get through typing an entire text on it without it skipping letters, freezing up, or suddenly erasing all I've written. It has decided not to allow me to see multimedia messages anymore - "Message Receipt Failed" is an all-too-common sight for me on it's pathetic screen. However, it is durable; there have been many times I've dropped it and picked it up hoping it would be dead and I could move on to new phone, but alas! It keeps on surviving. If you want to capture a fleeting moment with a picture, you'd better hope that moment has time to wait on the Hotshot's "camera" to load. Taking pictures/videos with this phone is about as enjoyable and easy as pulling your own teeth. DO NOT BUY THIS PHONE. I am looking forward to viciously destroying mine when my new phone arrives next week. SERIOUSLY. YOU'VE BEEN WARNED.
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on March 8, 2012
I thought the Pantech Hotshot would be a cool touch-screen experience without having to pay for a data plan. It is NOT anywhere near a smart phone. Myself and 3 others in my family all replaced our aging phone with this unit.

Being that I use an iPod Touch and an Acer Iconia Tab tablet daily, I may be biased towards text input that simply works.

The processing speed of the Hotshot is unbearable. It may take several seconds for a button press to be registered.

The biggest concern I have with my $0.01 purchase is texting. This is likely very important to many people these days and it does not work well. A word may be lost with slow processor speed and you only type 3 letters out of 15. Then you backspace ONCE, and it erases everything.

Additionally, the phone has CRASHED (ie shutoff and takes a long time to reboot) when making or receiving calls. I consider this a threat to safety in an emergency and I'm looking for other options. My LG env2 that I used in 2008 is still working better, and I may just switch back or get a SMART phone, not a mere touch screen.
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on March 19, 2012
I had great hopes for the Hotshot as a replacement for my LG Dare. I liked the thin form factor and for my use the touchscreen and battery life were fine. Within the first few days it began to lockup just sitting in my pocket with the screen locked requiring a battery pull to make it operational again. This became more and more frequent over the first 2 months to the point it became a daily occurrence. Half the time I received a call, I would have to pull the battery to reset the phone and call back. Any phone first and foremost has to be able to reliably answer and make calls anytime the phone is on. This phone simply can't, making it worthless in spite of anything else it may do well. I got this phone when the lcd on my Dare cracked and the Hotshot looked like the closest thing that Verizon offered in feature phones. Luckily I fixed my Dare with a used lcd and reactivated it in place of the Hotshot. When it works it is a nice phone but the reoccurring wonky touchscreen issue makes it impossible to recommend the Hotshot.
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on August 27, 2012
I got the Hotshot because I wanted an upgrade from my LG Chocolate. At first, it was pretty amazing: the touch screen was responsive, it's very light, and the battery life was pretty good. But in about a month, the phone notified me that there was an available update. Thinking it would only make me phone better, I let it update. This may be a sheer coincidence, but after the update, my phone seemed to slow down. There would be a a 5 second lag from when I press a button and when it would run on the screen. The phone would randomly turn off and back on by itself, usually during a call, receiving a call, or listening to music. At times, the touch screen would stop working, so I would have to remove the battery, put it back in, and turn it on. But despite that, everything else seems to work fine. If you think you can deal with these minor problems, then I wish the best of luck to you. (:
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on August 25, 2012
My brother and I both have a Pantech Hotshot phone. My parents purchased it for us about 8 to 9 months ago. Me being 14 and him being 16, we do text almost non-stop. This phone freezes, shuts off randomly, and barlely holds a charge. My brother's phone has been sent to the factory over three times and the problem is fixed for about a week then it goes back to the way it was. Mine wasn't too bad at first, it froze and all that, but nothing serious. A few months later, my neighbor (who's in his late 30's) got the phone and he is dissatisfied. He's not a big into texting as much as my brother and I are, but the freezing happened to him often. To be honest, if I was asked about this phone; I wouldn't reccomend it to anyone. You're better off buying an LG Octane, or something simple and it will cost you less money in the longrun than using this phone.
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