Top critical review
Mediocre quality tv with bad customer service when you need it.
on April 2, 2013
Bought this TV for a workout room. I don't need a great picture, or any bells and whistles, just the basics. Picture is typical for the price range.( poor) Very thick TV so not particularly good for wall mounting. I knew I was taking a risk buying an off brand like Coby, but I at least expected it to work properly out of the box. I finally realized that the remote was bad, and only by removing the battery cover and pressing hard on the batteries would it work. Being a sealed remote, I can't take it apart and re-solder the connections. Not a big deal, I was able to get it to work well enough to use it to program a learning universal remote. Still, I paid for a working remote control, so I'd like one. Emailed Coby and told them the problem. They tell me to send them a money order and they'd send me a new remote! Huh? What about a warranty? That's their way of handling a problem on their part. Instead of owning up and taking care of the customer, they lose one forever. Typical mentality of these low end TV companies. I'd hate to think what they would do if the TV itself was defective. Buying this Coby is a crapshoot, but then its a $250 TV.