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"Poof" all your pictures are gone
on April 8, 2013
Warning! The Lumia 900 with Windows 7 does not sync internal memory or retain internal memory during a reset. Don't know why, but my phone reset itself to factory settings last night while sitting on a desk recharging. I had taken tons of pictures at a memorial service for a dear family member and all are gone. I usually back up my pictures to my computer often but just flew back in last night and had not done it yet. Poof! All gone with the reset.
In this age of smartphones, you still have to get their Zune software to transfer pictures via hardwire to your computer. Really? Are you kidding me! And the memory card does not retain data even after a reset? Really? Are you kidding me!!!! And you can't even add your own memory card so that the device shortcomings don't affect you. Really!!!!!
So on top of the inconvenience of having to reset all of my email and social settings, I now lose all of the photos I had taken this weekend because I couldn't get to my computer quick enough.
So I call AT&T and they give me the canned but oh so snarky, "We're so sorry you've had this inconvenience, but that's how Windows 7 works." Thanks. Inconvenience is hardly what I call it. I want a phone that actually does what a smartphone should do in 2013, but no, AT&T says I'm stuck with it even though I received it only 1 month ago (March 6, it's now April 8). I now hate this phone with a passion and AT&T has one very dismayed customer who will not recommend them to anyone.
I was only lukewarm to the phone to begin with. The picture quality has not been great even though I've worked with multiple settings. The least little bit of back or side light messes it up. The phone is so big that you have to use two hands to type--my thumb will not reach that far. On the plus side, screen is beautiful and call quality is good. Battery life is decent. I'm just so dismayed at the fact that this phone reset itself for no apparent reason and wiped out everything that I can't even give it credit for the good things.