Industrial-Sized Deals Best Books of the Month Shop Women's Handbags Learn more nav_sap_SWP_6M_fly_beacon $5 Albums Fire TV Stick Off to College Essentials Shop Popular Services tmnt tmnt tmnt  Amazon Echo Starting at $99 Kindle Voyage GNO Shop Now Deal of the Day

Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

on October 30, 2012
So, I got the HTC One X in august. LOVE THE PHONE. I upgraded from my ancient LG Phoenix, and couldn't be happier. It's a great phone. Great looking screen, great user interface. It's a really good phone. Yeah, it could use the ability to add an SD card, but the 12gb of available memory is fine. The phone is too nice to care. NOW, this phone, about a month after I got it had a line appear across the top of the screen...dead pixels. Oh well, phone still operates great. A month after that, it goes on the fritz. Phone will only boot every now and again, and will freeze and shut off before making it to the home screen/desktop screen. Well, after an AT&T customer service rep fiddles with it for about a half hour or more, she gives customer service/warranty guys a call and decides I'm candidate for warranty exchange. Now, I love the phone, and have exchanged it for a new one that works great, but due to the first phone being faulty after having owned it for TWO months, I can't give it the five stars it SHOULD have deserved.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
26 of 39 people found the following review helpful
on May 21, 2012
I have had the HTC One X Phone for a Week now, and I am debating whether to return it. I switched from a blackberry torch, after being a blackberry user for many years. I won't repeat all the great reviews about this phone's amazing screen/color, HD Quality, Camera and processing speed. Yes, these are all true about the HTC One X. I also like the swipe texting, and so far every app I downloaded installs easy, is free, and works great. Unfortunately, as great as this phone is at doing photo/video/internet tasks, it sucks as a device to text and email people with. Most of the problems I list here MAY be fixable with an upgraded Ice Cream Sandwich operating system, or maybe it's just my specific phone, but such an update is not yet available:

1) Major Notification Issues:
At least several times a day, I won't get a notification when texts come in. Only when I manually enter my text message app will I see that I have new texts. I had to download a separate SMS popup notification app just to know if I have a text message.
Emails will not update/sync unless you enter the email app yourself and wait for it to refresh, no matter what amount of "sync every 5/10/30 minutes" option I enter. And the sync is slow. Seems to be a bug in the OS. Also, if yahoo mail requires you to enter those annoying words in the box to login to "protect spam", your phone's email app won't be able to login and check your yahoo mail. Don't know if this is yahoo's fault or HTC's.
FB, Instagram and other apps will not display a small mark on their app icon to indicate a new message has been received. Seems so simple a feature to lack.
2) Sometimes, WIFI signal cuts in and out, even if I'm in the room with the router, it shows 0 signal and I can't browse internet when it cuts out, unless I turn off Wifi and use up my data minutes.
3) Phone has major trouble processing mass texts. Labels them "MMS" and then you have to click "message details" to see if there is more than one recipient, then it only shows 2 of the recipients. If you click "recipients" it crashes the message program altogether. Half of all mass texts sent never get delivered or freeze on "downloading". Speaking of MMS, I have only been able to receive about 25% of the picture messages sent to me on this phone.
4) Sometimes shows "loading" screen for 5-30 seconds if you jump from internet browser to homepage. Dual-core processing??
5) My connection to the AT&T Network turns off overnight sometimes. I have to restart the phone to get it back on. Displays network on, but shows an "x" for a signal. No explanation.

More Minor issues, probably correctable by messing with the settings:
6) Email links are not hyperlinked. You have to adjust the settings for emails to "max size", and then most hyperlinks will be available. No excuse for a phone this powerful not to have default hyperlinks in emails.
7) Speakerphone. Clearly it's something I'm doing wrong, but it never seems to stay on while I am trying to use it. Keeps switching back to handset mode. There's some setting about flipping it over to automatically turn on/off speakerphone.
8) No micro-sd slot? Not a bug, but a complaint. I guess 16 GB is enough, for now. Micro-sd slot helps make your phone more of an mp3/movie player though.

I know there is an unofficial update which supposedly fixes the text message notification bug and the wifi bug, but I am hesitant to install it until it is an official release, lest I void my warranty. Returning the phone seems to be the only course of action at this point. May go for the Galaxy 2S Skyrocket or Nokia Lumia 900. If you stick with this phone, download the update, and get a cover!

UPDATE: I returned my HTC One X for the Nokia Lumia and I couldn't be happier. To Commenters: Todd: You misunderstood me. Yes, it does come with Ice Cream Sandwich; I meant an upgraded ICS OS, such as version X.2, which fixes the bugs in the initial release of a software. I am not surprised you are a manager at AT&T as it was the AT&T employees who convinced me not to get the Lumia 900 in the first place, and to get the droid instead. I have over 600 contacts and I used the outlook contact sync, it took about one minute to get all my contacts over to the Lumia. The only issue is the unavailability of many apps, and the desire of Microsoft for you to use their apps instead of googles, but I knew that issue going in and decided it's not as important to me as a good phone. I'm off to write my rave review about the Lumia now. Thanks Valentin, you were right!
55 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on January 9, 2013
I really enjoy the look and feel of the phone, the keyboard throws me off frequently when switching back and forth to my Galaxy Tab 2, (Android needs to get it together and have everyone on the same page). The one thing that I really, really hate about this phone is the SMS emoticons it forces your usual ":)" (happy) ";)" (winkface) and ":(" (sad) to turn into these awfully annoying, creepy and infuriating cartoon faces. There is no way to disable them, but onlt avoid them by downloading 3rd party SMS apps :(.
Aside from this, the phone runs quickly, and is pretty easy to navigate from app to app.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
2 of 3 people found the following review helpful
on June 26, 2012
HTC One X (AT&T)
Hardware
Unlock/on/off button on top, side would be quicker one-hand access.
Volume toggle button on side too easy to accidentally push.
Pick up phone from the top even with skinny, "no-flab" hands causes home screen to flip to Widget screen. The design is great but the glass right on the edge is too touchy regardless of settings.
Left "back" haptic button non-responsive every 2 out of 3 times. However, it does respond to the edge. These two issues make me think that the hardware design needs work.
Pulldown menu non-responsive almost every time unless there are notifications.
If you hold the phone in your hand so that your little finger is on the left-bottom side of the phone, it will cover the radio and you will lose both OTA and Wi-Fi signals.
Easy to scuff the back.

Notification light blinks and then stops without touching the phone.

Install "No Lock" immediately because the unlock ring is stupid as long as I have to also push the button on top. It is an unnatural movement for your hand to go from the top to the bottom. You only need a software lock when you already have a hardware lock if you are in an un-secure location.
Software, change to stock keyboard immediately but some native apps still will not provide landscape keyboard.
Notes App sux big time and is useless in every sense of the word.
Contacts app is pretty bad too.

Google Navigation GPS is outstanding and extremely accurate. Stay away from AT&T's as it is not even close.
Photos and videos are very good as are the panoramic and burst mode shooting, the later while capturing video. Brilliant screen in the sun. Outstanding!

I really liked the overall design and minimalist approach of this phone. The back made me feel, even though the phone is a bit larger than what I am use to, that I could easily hold on to it but the back is very easy to scuff. Fortunately, the dark grey makes it difficult to see scuffs. The phone is very thin and light but recommend a cover.

There was no HTC SYNC for MAC and HTC SYNC MANAGER was "Available Soon" despite the fact the phone had been out for a month and a half when I received it. You can, however, just hook up the USB cable to copy all files and folders to your MAC or PC. The "Driver" accessory as well as the Media Link HD (supposedly in the International version box) were both out of stock.

Carrier
AT&T has very limited LTE and despite living in the Phoenix Metro, there is no LTE in the SE Valley. I was willing to download apps to make the keyboard, Notes, etc. work but without LTE I cannot use this for tethering to my MACBook Pro. The HSPDA+ signal is just too poor. I used AT&T's Mark the Spot to report it. I signed up for the 5GB data plan in hopes of finally dumping COX internet for which I pay $54. Not yet, I guess. BTW, I checked out the Downtown LTE and it is fast but I hardly used it and when I got home the battery was down another 30%.

They really should have given this more User Acceptance Testing and held on to it a few more months but from what I see about the S3 online, it is also not ready for prime time.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on March 25, 2014
I switched over from Sprint to AT&T in May 2012. I had been using an iPhone 4s on Sprint's network and wanted a change. I had preferred Droids as my previous smartphone had been a Droid, and my friend who worked for AT&T suggested I buy the OneX or The Galaxy S3. I had heard good things about both companies, though at the time Samsung was not quite as big of a player in the market as HTC and due to the shortage of One X's (this was during Apple's let's sue everyone campaign) I decided on the One X. I thought why not get a phone that was not as available to the public as the S3 and when I first got the phone and started playing with it/setting it up I fell in love.

I was not off put by the fact that I needed a computer to change/set up the way the phone looked, in fact I thought it made the profile look crisper and better and more personalized. I would say for about the first three months I had this phone I loved it. It was after about three months that I started noticing some features on other phones that were quite a bit more impressive than my own. To me it was as though I had bought this phone after it had been out some time and not virtually right after it was released. I will state the pros and cons I feel. These are just my opinions.

Speakers: Although the beats audio is a nice feature unless you have those specific headphones the sound has no detectable difference. What is detectable, however is how quiet the speakers are. This makes watching videos or showing a song/video to a friend quite difficult, I have also missed calls, texts and alarms due to simply not hearing my phone.

Body/design: When I first got this phone it was a giant on the industry, now it is average or dare I say small. I personally love the design of this phone. It is sleek, modern and attractive. I still think the design is one of the best things about this phone. However, the white one (the one I purchased) has a tendency to show every speck of dirt and grime and unless you use a case (which will cover up the cool "boat" design) your phone will likely become dirty quick.

Cameras: The front facing camera is poorly engineered at best. It is embedded deeply into the front and collects dirt and dust like a magnet. I have to clean it out with a q-tip at least once a month just so I can see the low quality pictures it takes. The back camera was great when it first came out, but now it is nothing special. Plus side the flash is very bright.

Speed: This phone has no external storage and 8GB is nothing. The phone will fill up quickly and slow down quickly. I notice a lot of lag as swipe between screens.

Battery life: And now here we are, the reason I gave this guy two stars. The reason I called AT&T and got them to give me a free upgrade early. The wonderful battery life or the "HTC Curse". When you first buy this phone you will likely not notice anything about the battery life. In fact it will seem like an average phone to you. However as the months go by you may notice you are having to charge it a lot more, in fact it seems as though you are continually charging it throughout the day. Eventually you will need to keep it on a charger just to keep it turned out. Eventually the phone commits suicide and if you're like me you use your insurance to get another one. Phone two, same pattern. Phone three same pattern. Phone four same pattern and I am getting upset. Phone five. I did not plug it in overnight, o well it was at 90% when I went to to bed and I have all my background apps/back lights off. Check phone upon waking up-5%. Yeah time for a new phone.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on June 26, 2012
i love it very cool smartphone than old pager lg thrill because my old pager not show video calling and problem= so i decide buy new one i like it and i use it as along no problems so well i did test and compare old and new that different one lg thrill is 2.2 android and htc one x is 4.0 android not same but same program but different one
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on December 10, 2012
This phone has a major defect in that it goes into silent mode and makes me miss most if my calls. Even when picking up the phone gently and careful attention to how I hold it, this problem persists. I contacted HTC and they were nice, but totally did not care about this problem. Do not purchase this phone!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on February 5, 2015
Wish it took an SD Card.
Need a special tool to open SimCard slot
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 2 people found the following review helpful
on June 5, 2012
I went from the iPhone 4S to this and this is a great phone. It's very fast and does more than the iphone. Also the display is unbelievable. You can't tell a pixel just like the iPhone display I've owned the mytouch 4g and the HTC incredible and this is much better than the ex king iPhone. Please don't wait any longer and buy this phone! Don't hesitate!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 2 people found the following review helpful
on May 21, 2012
Pros: Large, sharp, beautiful screen. Even though it's big, it's very thin and feels great in your hand. The camera is awesome. Virtually no delay taking photos. Take photos while shooting video. HDR, slow motion video and a lot of features I wish my $300 point and shoot camera had. Everything about this phone is zippy and fast. It just does what you want it to do and quickly. The GPS locks on fast and works better than any other phone I've used. Call quality is great.

Cons: Multitasking. Some programs multitask fine, but others like games and such will restart if you switch apps and return. Supposedly this has to do with the aggressive task killing that HTC added due to the large memory footprint of Sense 4.0. Honestly though I don't see this as a big deal and it's only rarely a problem because the phone is so fast it can reload the app you were using and go back to what you were doing very quickly. In fact I didn't even notice this issue until I read about it on a forum and then tested it out. This issue will be resolved when the bootloader gets unlocked and we can install custom ROMS.

Bottom-line, this is a great piece of hardware and it can only get better as the software is improved, but even as it is I love it!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 2 answered questions


Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.