Top critical review
Good image quality. Poor design and materials.
September 25, 2019
I got this camera for the office.
The sound and picture quality are really good. Set up and installation are easy. Very "Skype friendly".
Now, you have the option to set the camera right on the base, but it make is very low on the table. So you pretty much have to install the optional stem that comes with it. The whole setup looks "flexible". People have the tendency to come and try to turn the camera towards them of flex the stem to get a better angle. But instead, the design is poor that the entire thing is very rigid and made from a "very breakable" plastic. Of course one day I walk in the conference room and the camera is broken. See pictures. The connector "guts" came right off the camera assembly.
So I looked online for a replacement camera. All over the internet, including Amazon and the Logitech site. I could not find one, so I initiated a ticket with Logitech's customer service. When I finally heard back from them, they said they will not fix it and they do not sell replacement camera heads. I have to buy a complete new set, even though the base, the stem, the power cords and even the useless remote are fine. Ticket closed.