Top critical review
16 people found this helpful
Faulty Product and Poor Company Response
on January 9, 2014
I received a Tune Belt armband for the iPhone (with Otterbox case), and the stitching was misaligned. After a day of light use, the stitching tore from the band.
I wrote to the Tune Belt company and asked for a functional replacement, and after three weeks of runaround, they refused and offered me a 20% discount on my next purchase! I find this type of problem-solving absolutely insane. What's the logic behind offering 20% off another purchase of another faulty product?
I would just say if you're going to purchase this product, roll the dice and hope for no defects because the company offers zero support.