Top critical review
Toxic Odor of Mildew
Reviewed in the United States on May 1, 2021
I requested to return this item or have it replaced and the email from the seller stated, " You can put your item in a cross ventilated room for a few days you can also wash it off with vinegar". I find this unacceptable and am now awaiting a response. I wiped down the item with a cleaner, even though when I purchase a new item, I certainly don't expect to have to clean it before use. It did not work. It has been in my garage to keep it out of the rain but I don't see how more exposure to moisture could have made it any worse. Who knows what spores or bacteria are causing the odor. I do not want this item and I am very unhappy to still have it in my possession. I want to throw it away but I want to make sure I receive my money back!
It smells atrocious like mold/mildew. At first I thought it was jus the packaging, so I unpacked it and threw the box and wrappings away outside. I put it together and wiped it down with Clorox wipes. The next morning, the odor had permeated the entire room. I placed it outside for a day to aerate and it still stinks. There is no way I can put my clothes on this, let alone bring it back into my home. I have contacted the seller and hope to get a replacement because, otherwise, the product is exactly as listed and is really nice.