Top critical review
Great device, VERY SHORT lifespan
September 22, 2016
First off, I love my surface. It is great for work and on the go, BUT.....I am now on my THIRD surface pro 3. Last May I purchased my first surface, shortly after, it died. Microsoft sent me a replacement, but was unable to get any of my files off of my hard-drive. The new tablet arrived and has been working for months, then yesterday, out of the blue with no warning whatsoever my surface once again died. Needless to say, I was besides my self. I back up my computer frequently, but apparently not enough as this computer can die at a moments notice after less than 1 year of life. I was able to get another replacement today and it works just fine, but it too will probably die like those before it in a few short months. Microsoft refused to extend the extra warranty I purchased even though they have had to replace my machine due to product malfunction twice so the next time it dies suddenly I am out of luck. I will continue to enjoy my surface and back up all of my things until this one inevitably dies as well, but I am feel disheartened about purchasing microsoft products in the future after this experience.