Amazon.com: Customer reviews: TOTO SW2044#01 C200 WASHLET Electronic Bidet Toilet Seat with Premist and SoftClose Lid, Elongated, Cotton White
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  • TOTO SW2044#01 C200 WASHLET Electronic Bidet Toilet Seat with Premist...
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TOTO SW2044#01 C200 WASHLET Electronic Bidet Toilet Seat with Premist and SoftClose Lid, Elongated, Cotton White

TOTO SW2044#01 C200 WASHLET Electronic Bidet Toilet Seat with Premist and SoftClose Lid, Elongated, Cotton White

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Size: ElongatedColor: Cotton WhiteChange
Price:$360.00+ Free shipping with Amazon Prime
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Top positive review

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Fair Reviewer
5.0 out of 5 starsGreat Prodcut. Extremely effective. Absolute Necessity!
December 19, 2015
The C200 replaces the older B200 model. The C100 is the one with the controls attached to the seat.

Pros:
1) Perfectly cleans 99.99% of the time.
2) Water pressure is adjustable.
3) Water temperature is adjustable.
4) Spray wand position is adjustable. Can also set it on oscillate, and it goes back and forth when spraying.
5) Can turn the seat heater on or off.
6) Activated charcoal filter canister is unbelievably effective in removing 99.99% of odors!! The product info says electronic odor control. I thought it may be ozone based (which is not good for health). It has been 6 months and odor control still works perfect.
7) Self cleans spray wand every time before it goes back in. Initially, I was concerned that dirty water may be falling on the wand. But due to the angle of spray, the dirty water never touches the spray wand anyway (think of spraying a car with a hose at 45 degrees.......it does not spray back on to you!).
8) Toilet bowl pre-misting sprays water into the bowl when you sit on it. (you can turn this feature off). The misting is only effective on the back half of the toilet bowl. So, it works ok ish most of the time.

Cons/Hints:

1) The water hose from the seat connects to the bottom of the water tank, NOT the water supply outlet from the wall. The kit comes with necessary adapters to connect to bottom of water tank. However, if your toilet is one piece and the water tank has a skirt to hide the connection at the bottom, then you have to purchase a separate adapter hose to connect it. It is NOT available in hardware stores. It is available at amazon for about $45. Search for "Toto THU9090R 6-Inch Wash Let Hose Extension Kit for C110/E200/S300/S400 Wash Lets"
2) A GFCI wall outlet will need to be installed near the toilet to supply electricity.
3) You may find yourself thinking and acting as if your p.. don't stink :) (See pros #7) :)
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236 people found this helpful

Top critical review

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Geoffrey Boehm
1.0 out of 5 starsand it seems wonderful. I love it
June 16, 2018
I have modified this review - see the end for the solution to the problem. The reason I give it 1 star is actually for the BENEFIT of Toto, because people tend to look at 1 star reviews. At the end, I tell you how to fix a problem that their tech support isn't even aware of - which is absurd, as this must occur all the time. Or maybe the guy I got was new. Whatever - if that's so, he should have transferred me to someone else. Tech support alone makes it 1 star (the installation instructions are pretty awful too)

ORIGINAL REVIEW:

I have now used this product for 1 day, and it seems wonderful. I love it. So why does it get 1 star?
INSTALLATION, tech support, and FRAUD.

With one exception, this thing is very easy to install. The exception is part A-7, which is a TEE that allows you to connect the water line on the C200 to the water supply line for the toilet fill valve. Before installing this TEE, there is a water supply line that connects the house water to the existing toilet's fill valve. You put this TEE in so you can connect the water supply line for the TOTO to it. Sounds simple enough. You unscrew the water supply line from the toilet fill valve, which is threaded PLASTIC tubing. You screw one end of part A-7 to the water supply line, and the other end to the water supply line's plastic fitting. The water line for the TOTO connects to the third leg of the TEE. The problem is, part A-7 is metal, not plastic, and the part that screws into the toilet's fill valve tubing IS THE WRONG KIND OF CONNECTOR. Yes - the threads match. But they only supply a very hard plastic washer, and you can't tighten this connector enough to prevent it from leaking. Why? Because this end of the TEE is meant to connect to a METAL toilet fill valve, which presumably can take the extra tightening force, and probably has other differences (like a flat surface for the washer to seal against) that allow it to seal against a hard plastic washer. But it will never seal against a plastic toilet fill valve.

The solution is simple - buy part THU9090R, which is advertised as an extension to allow you to install the TEE if you don't have enough room to install the TEE, which takes more space than the water supply line alone. This part costs $36, and is essentially equivalent to a standard $5 toilet water supply line - but it is impossible to find anywhere but at TOTO. This works because the part that connects to the toilet fill valve tubing IS MEANT FOR CONNECTING TO THE STANDARD THREADED PLASTIC TUBING on my american toilet, in contrast to the TEE (part A-7), which is a different type of fitting altogether. And the other end is conveniently meant to attach to the metal end of the TEE. In other words, this part works as an ADAPTER to connect 2 dissimilar parts - the plastic toilet fill valve tubing and the metal end of the TEE.

Now, I'm sure part THU9090R works great as an extension. But nowhere is it advertised as a part necessary for my application, i.e., as an ADAPTER. That is why I claim this is FRAUD. It's not an extension - it's an adapter. If it was just an extension, the fitting that connects to the toilet fill valve threads would be identical to the fitting on part A-7 that connects to the toilet fill valve threads. But it isn't. So tell me - if the standard TEE only connects to METAL fill valves, why would they make the THU9090R such that it connects to PLASTIC fill valves, not metal? If it were just an extension, it too would have the metal fitting which doesn't work with plastic. But it's NOT just an extension, it's an adapter and extension both.

Tech support was useless, BTW. They had never heard of this problem, and furthermore, offered suggestions that were just plain stupid. I would submit photos, but I've already wasted enough time on this.

REVISION AND SOLUTION:
The solution to the problem is to go to your local hardware store and buy a flat, fairly hard rubber washer that fits the part of the TEE that attaches to the fill valve. Less than a dollar. Do I feel like an idiot because I didn't try to find such a washer before writing the review? NO NO NO NO NO. And here is why:

1) I specifically asked toto tech support if they had such a washer. Not only did they not, but the guy didn't think that would solve my problem.
2) The toto was installed by a licensed plumber after he replaced the toilet it went on. The plumber thought there MUST be some part supplied by TOTO to deal with this. He never suggested just going to the hardware store to find a washer, which was my initial inclination. Wish I could review the plumber here too.

You are probably thinking that a am a rank amateur and my opinion is useless - otherwise, why would I get a plumber to do this stuff. You would be wrong. I BUILT the bathroom 20 years ago, and it has never had a problem. But I have cancer, and am undergoing chemo, and though I could easily have installed the toto, installing the toilet was just too much for me, as chemo leaves me with barely enough energy to climb the stairs.

I have bought hundreds of items on amazon. This is my first really negative review.
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Fair Reviewer
5.0 out of 5 starsGreat Prodcut. Extremely effective. Absolute Necessity!
December 19, 2015
Size: ElongatedColor: Cotton WhiteVerified Purchase
The C200 replaces the older B200 model. The C100 is the one with the controls attached to the seat.

Pros:
1) Perfectly cleans 99.99% of the time.
2) Water pressure is adjustable.
3) Water temperature is adjustable.
4) Spray wand position is adjustable. Can also set it on oscillate, and it goes back and forth when spraying.
5) Can turn the seat heater on or off.
6) Activated charcoal filter canister is unbelievably effective in removing 99.99% of odors!! The product info says electronic odor control. I thought it may be ozone based (which is not good for health). It has been 6 months and odor control still works perfect.
7) Self cleans spray wand every time before it goes back in. Initially, I was concerned that dirty water may be falling on the wand. But due to the angle of spray, the dirty water never touches the spray wand anyway (think of spraying a car with a hose at 45 degrees.......it does not spray back on to you!).
8) Toilet bowl pre-misting sprays water into the bowl when you sit on it. (you can turn this feature off). The misting is only effective on the back half of the toilet bowl. So, it works ok ish most of the time.

Cons/Hints:

1) The water hose from the seat connects to the bottom of the water tank, NOT the water supply outlet from the wall. The kit comes with necessary adapters to connect to bottom of water tank. However, if your toilet is one piece and the water tank has a skirt to hide the connection at the bottom, then you have to purchase a separate adapter hose to connect it. It is NOT available in hardware stores. It is available at amazon for about $45. Search for "Toto THU9090R 6-Inch Wash Let Hose Extension Kit for C110/E200/S300/S400 Wash Lets"
2) A GFCI wall outlet will need to be installed near the toilet to supply electricity.
3) You may find yourself thinking and acting as if your p.. don't stink :) (See pros #7) :)
236 people found this helpful
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Adam Kramer
5.0 out of 5 starsBest seat if this is what you are looking for
November 1, 2017
Size: ElongatedColor: Cotton WhiteVerified Purchase
So if you;re in the market for this type of product, you MUST get a TOTO. We tried a similarly priced Kohler model and it was far inferior. Real big things to consider.
* The remote is great vs. having controls on seat. It may not seem like a big deal, but it's awkward trying to see the controls when you are sitting on them or very close to them. The remote is easy to use and mounting on the wall is clean and makes accessibility easy
* The instructions say you need at least 2 inches behind the seat screws for this unit to fit. I dont have that type of clearance on my 1 piece toilet, but i bought this anyways and it DOES FIT. Our toilet isn't really curved so that helps with the clearance issue.
* Seat warmer is very nice featur
* The seat itself is wide and the opening is a good size. Compare this to other brands where the seat feels different than a traditional toilet seat and TOTO is way ahead here.
* the deoterizer fan is annoying. We turned it off and this is not a really useful feature
* Pre Mist is marginal, not really useful in our opinion
* Spray pressure and location is spot on and sets this apart from other makes.
* I like the way the more expensive model of the TOTO seat looks, but not worth the extra money. I'll be honest, this seat is kind of ugly. Big and bulky, but really, not buying it for looks. I'm spending the money for features and a service.
17 people found this helpful
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M. TILLEYGORDON
5.0 out of 5 starsDo not use their rubber washers!
May 16, 2018
Size: ElongatedColor: Cotton WhiteVerified Purchase
I really like this thing but let me give you a really good piece of advice. When you install this thing, please buy a new style washer that they use in all the hoses to connect the fill tower. Also you do not need a washer between your new fill line and the bottom of the TOTO adapter. No matter what I did mine leaked when I took the first stab at it. Then I realized the hard as a rock TOTO washer had damaged my fill tower where it connects and that the new connector hose already had a washer in it., so I had a washer stacked on top of the cone shaped washer. Hey it happens!

So again, do not use the blue hard washers if you have newer toilet pieces and hoses. Go to your local hardware store and buy the new weird looking dome shaped rubber washer and but it in the top of the TOTO adapter that goes to fill tower. Cone up like a Volcano, attach, and then hand tight.

Second, if you have new hose, all you need to do is screw it on the the bottom of the adapter. It should have the cone shaped washer in it already.

Works like a champ now. The heated seat was a little different at first but I will just have to get use to not hitting a cold seat. The spray was right on without even adjusting. I haven't officially used it yet but you know I had to try it out. I am mid remodel but wanted my toilet in for pool parties.
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Matt Dayton
5.0 out of 5 starsThe hero Gotham deserve
June 8, 2018
Size: ElongatedColor: Cotton WhiteVerified Purchase
As a person with a clinically diagnosed tight ass, i can tell you that this has already been (bought May 11, 2018) a life changing purchase. If you have any sort of issue with your business end that causes you discomfort, i cannot stress enough how much you will love this thing. If i thought they would let me, i'd buy another and install it in the bathroom at work. Repeated wiping results in irritation and sometimes rawness of the posterior, and ain't nobody got time for that. With the washlet, a wonderful stream of magic is sprayed into your danger zone, rinsing away all of the residual evil left over from your ritual bodily cleansing. If you really don't want to wipe, there is even an air dryer to help evaporate the left over moisture. Worst case a gentle drying wipe will do to clean you up. You get up clean and refreshed with a clean happy starfish.
Installation on the toilet is easy, make sure you have a plan for power though. The plug in our bathroom is on the other side of the sink/counter from our toilet, so extension was needed. If you have to tear a wall or two down to bring the power over, still worth it. Looking to increase your social status? But this bad boy and invite your friends over so they know for sure how much better than them you now are with your magic toilet seat.
There is only ONE thing about this seat that is negative, and that's that for the most part you will lose the toilet seat as an actual seat in the bathroom. Guessing the top of the line model which is more streamline is a bit sturdier for the sitting on, i'm pretty sure i would break the top seat if i dropped my 200 lbs onto it.
Don't wait and imagine how good your life could be with this in your life. Buy it now and everyone who experiences it will thank you.
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D. Chun
5.0 out of 5 starsOur family had become accustomed to the wet cleansing wipes which we learned was a hazard not only to our own waste lines, but t
July 17, 2015
Size: ElongatedColor: Cotton WhiteVerified Purchase
I bought this and 2 C100 models for the 3 Toto toilets I have in my house. The installation of both models was simple. The only difficulty was that two of the three did not have an electrical outlet nearby. Our family had become accustomed to the wet cleansing wipes which we learned was a hazard not only to our own waste lines, but to the city's sewer systems. After a blockage that required an expensive cleanout, I decided to install these units to eliminate use of the wet wipes and to reduce the amount of toilet paper we use. We love these units and are very happy with the purchase. In Hawaii, they are so popular, the local Toto store was out of stock. Also, they were much more expensive. All three units arrived in great shape with all parts and instructions included. Although the expected delivery dates were initially about a month in the future, they arrived within a couple of weeks. The C200 has a separate remote control but other than that, functionality is the same. If you have family members that get confused by tech gadgets, the C100 is the unit for you. If you have limited space around your toilet, then the C200 will require less space. Both are great products.
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Jessica Hirschhorn
5.0 out of 5 starsLIFE IMPROVING!
June 6, 2018
Size: ElongatedColor: Cotton WhiteVerified Purchase
Great item. I have had it for a few months now, so time for a review. There are higher end bidet seats made by this company that offer what seem to be silly upgrades, like raising the seat as you approach, and some sort of "electrolyte" water treatment. Seems like overkill, and this one is pretty awesome.

1. Installation: It seems intuitive, but make sure you have an electric plug (water safe) within 4 feet of the toilet. The installation is supposed to be easy to DIY but this was not our case. FORGET the directions that come with the seat. Go right to YOUTUBE which has excellent videos on installation. One of the videos omits that there is a lever on the R side of the seat to hitch and unhitch it from the base.
The seat is easily fitted and adjusted. However, you need to have a BRAIDED or flexible water hose coming from the toilet.
We did not have this, so we had to have a plumber come in and do this.

2. Settings: Very easy to adjust. You can make the seat warmer or cooler, water warmer or cooler, etc.

3. Water: The water in the bidet tank comes from the same source as the water in the toilet tank, but they do not mix. The water is nice and clean, and stays warm even if you do courtesy flushes.

4. Appearance: Seat is much bigger and slopes down, looks odd, but needs to be to accommodate the water tank and all the magic wands.

5. Seat: Is considerably SMALLER than previous elongated Toto seat. My 6'4" husband noticed this but it was not a problem after getting used to it.

7. Functions: Pretty awesome. There is a REAR washer and a FRONT washer. You can adjust pressure, position and oscillation easily via the remote control. Before I got it, I thought I would use it once a day. But honestly it is a lovely hygienic habit used more often, before bedtime, or after exercise. The dryer has an odd smell, I am not sure why. There is a charcoal filter for odor control, works well. ONE WARNING: There is a big warning label on the underside that advises AGAINST direct spray of cleaner or Potty spray into or onto the toilet, as it might damage the works.

8. I completed my boudoir ensemble with a bamboo Squatty Potty, also available on Amazon.
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William R. Harvey
5.0 out of 5 starsThis bidet is the best thing that ever happened to our bathroom
December 9, 2018
Size: ElongatedColor: Cotton WhiteVerified Purchase
Like most Americans, at least my friends and relatives I've talked to, don't know what a bidet is, what it does, why they should have one or how to pronounce it. I was 79 years old when I first got one a couple of years ago and although it was a bare bones mechanical toilet seat type my wife and I loved it and bought another for our second bathroom. Then I read a review of more deluxe upscale bidets that did a lot more than just squirt water up your bottom. After reading all the reviews I decided to try the Toto C200 Washlet Electronic Bidet Toilet Seat. I have never regretted that purchase or the additional cost over the simpler mechanical ones. This unit has a remote control that can be mounted on the wall right by the stool and controls all the functions of the unit by a simple press of the appropriate button. There's a button for male, another for female (different spray patterns), buttons for positioning the spray, adjusting the spray, and a button for a warm blow drying after finishing. The cleansing stream is gently warm, soothing, and not just a harsh spray that might be a little strong in that sensitive area. The remote can even be programmed for two different desired experiences or persons. It does require an outlet nearby to plug in the unit. I have a short extension cord for it to plug in to right now, but will add an outlet when I get around to it. Oh, and did I say it's a breeze to install. Just shut off the valve to the toilet tank, take off the supply line and insert the coupling for the bidet. Just follow the instructions. I love this bidet and highly recommend it.
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J.B.
5.0 out of 5 starsLife Changing
September 23, 2018
Size: ElongatedColor: Cotton WhiteVerified Purchase
UPDATED 5/20/2019 (9 months use): Still going strong, update on cons below

I've had this thing about 2 weeks, and holy wow... what was I doing with my life before this. This should be mandatory in all homes. I am giving this 5 stars with some caveats (on installation issues that others and myself have encountered). I plan to update if I find any more issues as time goes on.

The biggest plus for me is this just makes you clean. If you suffer from 'issues' in the region, this is a must I think . TP can be harsh on sensitive bums... this helps tremendously.

So the pluses.
1) Great water pressure, water is hot and you can change the temp. God my bum feels great.
2) Multiple positions for the bidet function. You can oscillate the sprayer, or use the remote to move it up and down while shifting your bum.
3) Heated seat is absolutely luxurious early in the morning.
4) Remote control. I debated between this version and the version without and am ultimately glad I went with the remote version. I feel like it might be awkward to have to shift your body to hit the buttons on the side of the washlet. The remote comes with a great magnetic mounting bracket that you can put right by your toilet. 60 extra dollar well spent for remote.
5) Fit: It fit my toilet just right, no issues with installation from a sizing perspective (see note below on T connector).

The cons (more like slight annoyances):
1) Installation issues. I had similar issues to others when I installed and had a small leak. I didn't get a great connection at first, and had to remove the seat and tighten up a bit more with the supplied rubber washer. Now, no leak. So all good.
2) Wish the tank were a little bigger. I like the water blazing hot, and I get about a minute of it which is great, but would love it to last a bit longer. UPDATE: It lasts long enough, as long as you are not using highest settings of pressure.
3) Dryer doesn't blow enough force as others have mentioned. This is only minor to me. A little tp at the end is okay. UPDATE: It's enough.... anything more might be uncomfortable.
4) Price - it's expensive, but it does appear to be good quality. Just can't afford to put this on more than one toilet at the moment.

I will update this review if I run in to any issues down the road.

*** Update 12/5/2018 ***
Now had this several months and still very happy with the performance. Self cleaning works well, heated seat is great. I end up preferring to oscillating mode, and often manually move the sprayer up and down. I find the minor annoyances have mostly gone away from the original review. The dryer and tank issues are pretty much non issues (I rarely run out of hot water). I use this with an extension cord, and have had zero issues. I used electrical tape to ensure no moisture seeping in at the connection point, and have it hooked in to a GFCI outlet

UPDATE 5/20/2019: Still going well, great product well worth the price. I am considering adding a 2nd in the home. Some people including myself have had times when you might get a bit 'surprised' by the pressure coming from the bidet. This is important, and I read it wrong in another review. If you accidentally press the rear button twice (ie, you double tap it) the 'soft' water spray turns off, and switches to hard for a stronger spray. Another push of the bottom will move it back to soft. Hope that helps someone when you get surprised by the bidet. It will happen, and it took me months before I realized what was happening. So in all caps as it may help folks: THERE ARE TWO PRESSURE FUNCTIONS SOFT AND HARD, and EACH HAS MULTIPLE LEVELS OF PRESSURE.
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J
5.0 out of 5 starsGreat washlet, buy a cone washer or it will leak
October 22, 2019
Size: ElongatedColor: Cotton WhiteVerified Purchase
Love it. I tried a Toto Washlet at a friend's house and realized that I needed one. Heated seat in winter! Warm water for cleaning. A mister to help keep toilet bowl clean. A cool remote. It's connected via an extension cord as I don't have a plug next to toilet and I am renting. The connection is above the floor so I think it's safe. My only gripe is that YOU DO NEED A CONE WASHER. If you use original washer, it will leak!!!! The big box stores don't sell one cone washer by itself so I had to buy a box of random washers for $12. It's insane that Toto does not give you a correct washer. Other than that, it was a total splurge and I don't regret it.
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Monkey King
5.0 out of 5 starsNice! My mother loves it!
January 26, 2019
Size: ElongatedColor: Cotton WhiteVerified Purchase
Buy elongated Toto washlet (excellent packaging). Turn off water valve. Flush toilet before disconnecting the Fluidmaster water line (7/8 toilet end and 3/8 water valve end). Do not use the plastic washers provided with the T connector (possible leak problem). Buy a rubber cone washer (7/8) from Home Depot. Tighten by hand the T connector to the toilet (with rubber cone washer inside). Tighten by hand the Fluidmaster water line to the T connector (Fluidmaster water line should have its own rubber washer inside to prevent leak). Install the Toto washlet on the toilet. Tighten by hand its water line to the T connector. Plug in the power cord (only 3 feet long) into an electrical outlet. Install batteries in remote controller, adjust water jet pressure, adjust seat temperature, adjust dryer settings. Screw in base (which acts as magnet) for remote controlled onto wall. IN CONCLUSION, NO LEAK ISSUE, WATER JET PRESSURE GOOD ENOUGH, SEAT TEMPERATURE COMFORTABLE, DRYER WORKS, NO NEED TO GO TO JAPAN OR FANCY HOTELS. How long does it last? No idea, yet
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