Top critical review
50 people found this helpful
Leaky tires - BUYERS BEWARE! Do your homework before purchasing!!!
on September 26, 2016
I thought this item was the answer to all my short distance transportation needs ... until my right tire started leaking!!! Of course I encounter this problem after the 90-day return window on Amazon. I've emailed Segway about this issue and they had two solutions: (1) Take it to a bike shop and hope they can help you or (2) fill it with green slime and hope that works.
BUYERS BEWARE - do your homework before purchasing this expensive piece of junk. The actual build quality and functionality is wonderful. The item performs very well but once you get a flat ... good luck trying to fix it. I just can't believe with the amount of money you invest in this equipment - there is no easy fix for something as simple as a leaking tire. The leak wasn't cause by a puncture - it has to do with the sealing around the tire rim.
You cannot use an inner tube, as the tire has none. I tried the "fix a flat" pump option but that does not address the air leaking issue caused by a faulty seal between the wheel rim and tire. After hours of research online, emailing Segway and now I did try to call their main customer service number and got an answering machine ... I'm beginning to feel as all hope is lost :-(
This was a huge investment of money, not a cheap toy. I really wanted this to address some important transportation needs and now I'm stuck with a broken unit that will no longer properly function. How can the product design be so faulty when it comes to a normal everyday operational component like tires???