Top critical review
48 people found this helpful
No Customer Service, No repairs, No parts.
on August 11, 2016
At first this thing was fun, but had a small accident and broke the steering bar connection. Segway/Ninebot has NO customer support. There are NO spare or replacement parts. There are no technicians to service them. The customer support has been completely lacking. They send you in circles each rep asking you to call someone else. It's ridiculous. I don't recommend you buy one of these.