Top critical review
1.0 out of 5 starsThis card can't handle basic media
Reviewed in the United States 🇺🇸 on October 20, 2020
I have never been able to make this card work properly. I am not a newbie when it comes to upgrading computers. I knew that I wasn't buying a top of the line card, and I've had Nvidia cards before. I bought this mostly to take advantage of its SUPPOSED 4k capabilities for my new MSI 4k monitor, and to do some pretty light video editing. This card has been very frustrating. I've tried soooo much to fix this thing.
I've even tried it in two different computers.
Specs on computer 1: Intell quad core 3.2GB, 24GB ram.
Specs on Computer 2 (brand new HP): AMD Ryzen quad core 3.1GB, 16GB ram.
The results were the same.
Sometimes I need two video sources open at the same time, playing simultaneously. These video sources are usually local, but occasionally they are streaming. On both computers using this card, whenever I have a video open in VLC and another in WMP, there is terrible stutter and pixel loss. Moving my mouse when ONE video source is playing causes stuttering. Audio and video won't sync properly. If I'm watching a streaming video, I can't also scroll Twitter or Facebook because an autoplay video will completely wreck the streaming video. Plex is as solid a program as any out there, and anytime I try to use Plex to watch local video on this card I get stuttering and audio/video sync issues.
I have a hard-wired 100GB connection, so the stuttering isn't my internet connection.
I had a very old Nvidia card (2GB) that handled all of this really well, including heavy video editing and video compositing. I'm not doing that work much anymore, but the idea that I should try anything like that with this card makes me jiggle with laughter - when I'm not crying for dropping $70 on this thing.
Reached out the Nvidia support. They got right back to me. Gave me complicated instructions to put the right driver on my system. It worked, for a while. When things started to go south again I asked for a replacement, but apparently I have to work with MSI to get a replacement. That will be my next step.
Just beware that this card might not handle basic functions.
ADD: I hooked my monitors up to the onboard graphics of the new HP and everything works fine. This card is now officially junk to me.