Top positive review
5.0 out of 5 starsFlawless Performance; Tips for Testing Before Your Trip
Reviewed in the United States on May 14, 2017
We ordered this product in advance of a 2.5 week to New Zealand - a trip where we would be traveling all over both the North and South Islands. The product performed flawlessly. With 3 plug outlets and 4 USB ports, we had plenty of capacity at all times. Of importance when traveling internationally is the size of the product. The box for the product (with cords and converter pieces to deal with the demands of different countries) is only 6 x 3 x1.6 inches. The product is solidly built and the cord that goes in the wall is heavy duty. The ease of use is first rate.
I saw another review, giving one star, of a purchaser (D. Rees) who said "It isn't easy to test this before such a trip....who has a foreign outlet here in the US?...not I." That purchaser reported the unit did not work at all. We had no trouble testing the unit before we left (we also traveled to New Zealand) as you do not need a foreign outlet to test it. You plug it into the wall here in the U.S. and turn it on. You then plug in a device to see if the charging function works. The only part of the product you cannot test in the U.S. is the single piece that plugs into the wall in the foreign country and that piece is a pass-through, i.e., it has no moving parts and, even if that part failed when you got to your foreign destination, you could replace it easily.
Another one star reviewer complained that the "the cooling fan came on immediately." The fan operates continuously as part of its standard operation and is not a sign that something is wrong. That reviewer then reported something that was, in fact, a problem, i.e., "a loud pop came from the converter and sparks and smoke exited the converter." That reviewer (Mark) was careful to share exactly what was plugged into the converter so it was clear that he had not exceeded the converter's stated capacity.
Perhaps the best guideline is to, one, buy the product in plenty of time to allow time to test the product well as we did, including load testing it with the devices you intend to us on the trip. That should reveal any defects with the product in a timely fashion, thereby allowing you time to resolve the problem with BESTEK.
