Top positive review
5.0 out of 5 starsREAD THIS IF YOU ARE HAVING TROUBLE DRINKING FROM IT
Reviewed in the United States on July 5, 2020
I’ve only had this bottle for one day, so I can’t give a full, honest review. However, a lot of people were/are having trouble getting the water to come out. I had the same issue but figured it out:
If you unscrew the cap with the straw/filter attached it it, you can look up under the top and see a little lock/unlock symbol (check the picture for reference). All you have to do is screw it just a little bit in the direction that it tells you for locking it. This wasn’t made too obvious, but now it works as intended. I don’t tilt the bottle like a regular gravity-fed water bottle; just use the straw as you would a regular straw with the bottle standing vertically.
You don’t have to keep the lid screwed on less tight as other reviews have suggested. This locking into place trick should make the bottle work normally. If not, maybe there’s another issue.
Like I said, I can’t give a full on review but just wanted to help people out before they think there’s something wrong with the bottle and decide to return it!