Amazon.com: Customer reviews: ASURION 4 Year Office Equipment Protection Plan with Tech Support $1250-1499.99
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  • ASURION 4 Year Office Equipment Protection Plan with Tech Support...
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  • Customer reviews

Customer reviews

4.4 out of 5 stars
4.4 out of 5
207 global ratings
5 star
77%
4 star
7%
3 star
7%
2 star
1%
1 star
8%
ASURION 4 Year Office Equipment Protection Plan with Tech Support $1250-1499.99

ASURION 4 Year Office Equipment Protection Plan with Tech Support $1250-1499.99

byASURION
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Top positive review

All positive reviews›
David D Wilson
5.0 out of 5 starsConvenient Reassurance, I hope we never need to use it though
Reviewed in the United States on March 30, 2022
Convenient Reassurance, I hope we never need to use it though
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Top critical review

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BobbieMac421
3.0 out of 5 starsPaid off on a very troublesome video camera issue, but ...
Reviewed in the United States on November 4, 2021
I bought this to cover an off-brand video camera. Camera's auto-focus didn't work and after a lot of email and text, the camera's maker told us flat-out that they were not going to fix it. Asurion covered it, but tried to only cover the cost of the camera, not the sales tax. That's 10% here in WA and Asurion was clearly trying to get a little extra in their pockets. For standard, name brand equipment, read the article on pcmag.com. Don't buy protection plans. But for weird off brand stuff, it might be a good idea. Also noticed that Asurion doubled the price of the plan I bought 15 months ago.
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3 people found this helpful

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207 total ratings, 17 with reviews

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From the United States

BobbieMac421
3.0 out of 5 stars Paid off on a very troublesome video camera issue, but ...
Reviewed in the United States on November 4, 2021
Verified Purchase
I bought this to cover an off-brand video camera. Camera's auto-focus didn't work and after a lot of email and text, the camera's maker told us flat-out that they were not going to fix it. Asurion covered it, but tried to only cover the cost of the camera, not the sales tax. That's 10% here in WA and Asurion was clearly trying to get a little extra in their pockets. For standard, name brand equipment, read the article on pcmag.com. Don't buy protection plans. But for weird off brand stuff, it might be a good idea. Also noticed that Asurion doubled the price of the plan I bought 15 months ago.
3 people found this helpful
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David D Wilson
5.0 out of 5 stars Convenient Reassurance, I hope we never need to use it though
Reviewed in the United States on March 30, 2022
Verified Purchase
Convenient Reassurance, I hope we never need to use it though
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Pete labrador
5.0 out of 5 stars Goood
Reviewed in the United States on April 9, 2022
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Ajouj
5.0 out of 5 stars Customer Service
Reviewed in the United States on May 13, 2021
Verified Purchase
Very good customer service. I got the protection for a $1,500 monitor I purchased Amazon.com Services LLC on April 6 but returned it the second day.
I requested a refund for the ASURION and got it instantly, and the refund for the monitor still under process!
One person found this helpful
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JC Banayat
1.0 out of 5 stars ***SCAM Protection Plan PRODUCT***
Reviewed in the United States on August 11, 2022
Verified Purchase
Do not purchase plan with EVGA Video Card, even though IT IS the ONLY plan offered. It does not cover EVGA Video Card, even if card has mechanical failure.
Customer image
1.0 out of 5 stars ***SCAM Protection Plan PRODUCT***
By JC Banayat on August 10, 2022
Do not purchase plan with EVGA Video Card, even though IT IS the ONLY plan offered. It does not cover EVGA Video Card, even if card has mechanical failure.
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Jess W. Yost
1.0 out of 5 stars Not great experience.
Reviewed in the United States on July 25, 2021
Verified Purchase
Had a power outage and my Nas would not turn back on afterwards. Used the online clam procedure, which was nice. They issued me a pre paid label to mail my device to them. They received the device and started the repair process fairly quickly. However they could not repair the device and said they where sending me a check. The check was for a lower amount then what it would be to replace the device and that they would not send the device back to me. I wanted to try and recover some of the data on the os, even offered to pay for shipping and they refused. I also wanted to pull the Ram sticks out of the device as they where aftermarket and very expensive. But again they refused. So not a good experience if you upgrade anything inside the device. Overall the experience was very poor. Did get some money to put towards a replacement but without the OS files and having to buy better ram for a replacement device it's a bad experience
11 people found this helpful
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Mappquest
5.0 out of 5 stars Better With Versus Without
Reviewed in the United States on August 3, 2019
Verified PurchaseEarly Reviewer Rewards(What's this?)
I generally don't buy any sort of insurance for 95% of my products that I buy. But for any product in this price range, you can definitely sleep better knowing you have a little extra coverage for your pricey product. I haven't had a need to make a claim, but I'm happy to know its there.
5 people found this helpful
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Tan Sheng Yi
4.0 out of 5 stars Ok plan
Reviewed in the United States on July 26, 2019
Verified PurchaseEarly Reviewer Rewards(What's this?)
Not a bad plan. Have had issues with the prodcut yet
One person found this helpful
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James Midgett
5.0 out of 5 stars Security
Reviewed in the United States on February 14, 2020
Verified Purchase
Hope I never need this product, but I feel better knowing it is here should the video card fail.
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Random Person
3.0 out of 5 stars In progress review
Reviewed in the United States on July 22, 2019
Verified PurchaseEarly Reviewer Rewards(What's this?)
No updates at this point. Putting this review as a placeholder and will review as things go. I bought this as protection for my Samsung Crg9. Will update later good and bad. Put a placeholder of 3stars for now
3 people found this helpful
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