Top critical review
2.0 out of 5 starsProduct is good so far
Reviewed in the United States on October 11, 2019
It's early but the product quality and function seem good so far. Of course this is a relatively expensive pot, so expectations are high.
Concern 1. The metal electrical connection at the base of the pot is exposed – it consists of concentric metal circles which mate with the plastic base. The owner's manual states that the connection should be kept dry. Other pots have a kettle-to-base connection that is plastic-to-plastic which, perhaps, is a better design.
Concern 2. This kettle is packaged with a lot of styrofoam. Please stop using this material. There are other inexpensive alternatives (like recycled cardboard packing). Styrofoam is not recyclable, it is damaging our oceans and marine life, and it is toxic. It should be banned.
3/2 MONTH ADDENDUM
1. The instructions for this pot say dry after each use and descale weekly.
2. Despite following instructions, after one month the lid began rusting around the vent holes. A replacement lid began rusting after only one week.
3. The junction of the black outer coating and the inner "stainless" coating is starting to flake and appears ragged.
4. Despite following instructions, brown spots have developed over the bottom of the pot. Descaling and vigorous rubbing with a mild abrasive pad do not remove them. I cannot verify that they are rust but thats what it looks like to me. Apparently the spots lie over the heating elements.
This is the highest maintenance pot I've ever owned, and I've owned many. No pot to simply boil water should need to be dried and descaled this often. And worse yet, rust and material degradation are cropping up after only a few weeks of use. This pot should last years but it won't.
For the price, build and material quality are very low.
2 stars.
