Top positive review
Reviewed in the United States on February 17, 2021
Initially, I had some difficulty with the first reel I was sent. However, the service dept was very responsive and even upgraded me for the mistake.
A Penn reel retrieve is very impressive. You can push the handle with one finger and it will do a smooth loop. When fighting a big fish, there is no slipping. It retrieves like a marble rolling down a sheet of glass. I have not owned another reel like it. Proud to say I own a Penn reel. Quality is worth the cost.