Top critical review
1.0 out of 5 starsOnly product that has ever made me want to pay more to have less of its features
Reviewed in the United States on January 7, 2024
Host PC: MBP M3 Pro 12 core cpu, 18 core gpu, 18 gb ram (the problem was obviously not my laptop)
Panel: The display itself is solid. All matte screens will dim and degrade image quality. You are likely a mac user looking for a display that scales macos right. This one will, but image quality won't be the same as your macbook.
UI: Everything about the UI, and I MEAN EVERYTHING, is simply put the worst designed piece of tech I have ever owned. It took north of an hour to SET UP a monitor. That is insanity. Brightness control only through remote is annoying, but the nonsensical nature of the settings, how some are seemingly randomly disabled if a select mode is enabled or disabled is confounding and goodluck with samsung support, when I contacted them they guided me to factory reset.... through a series of menus that literally did not exist. As to say they told me to enter (x) menu and (x) was not a menu that existed. A monitor so needlessly complex for no gain. I would pay to remove every inch of "Smart" from this panel.
Design: It's fine. Nothing special.
When I tried to give the samsung connected apps a try to give the monitor a fair shake. They advertised calibration with iphones, tried everything and it would not work with my iphone 15 plus. When contacting samsung, they said "connect it to your smart phone not your iphone." They didn't understand that the iphone is a smart phone. That's the kind of thrilling support experience you're in store for and like me will probably end up filing for a return within 24 hours.
