Amazon.com: Customer reviews: AVerMedia Live Gamer Bolt: Thunderbolt 3 External Capture Card, Stream and Record in 4K60 HDR10, Support Win 11 and MacOS 10.15, Not for Apple M1 CPU, Perfect for PS4 Pro, PS5, Xbox Series X/S (GC555)
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  • AVerMedia Live Gamer Bolt: Thunderbolt 3 External Capture Card, Stream...
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  • Customer reviews

Customer reviews

3.5 out of 5 stars
3.5 out of 5
65 global ratings
5 star
54%
4 star
9%
3 star
5%
2 star
4%
1 star
29%
AVerMedia Live Gamer Bolt: Thunderbolt 3 External Capture Card, Stream and Record in 4K60 HDR10, Support Win 11 and MacOS 10.15, Not for Apple M1 CPU, Perfect for PS4 Pro, PS5, Xbox Series X/S (GC555)

AVerMedia Live Gamer Bolt: Thunderbolt 3 External Capture Card, Stream and Record in 4K60 HDR10, Support Win 11 and MacOS 10.15, Not for Apple M1 CPU, Perfect for PS4 Pro, PS5, Xbox Series X/S (GC555)

byAVerMedia
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Top positive review

All positive reviews›
Peter
4.0 out of 5 starsIs great when not being used with a receiver
Reviewed in the United States 🇺🇸 on January 16, 2021
I am a fan of the Live Gamer Bolt, previously was using the Live Gamer Ultra but was unhappy with the washed out image when I was using HDR. Can say that when you are feeding the signal directly from the console into the Live Gamer Bolt and passing through to the TV it works as advertised.

However, be warned if you are using anything like an HDMI switch, HDMI matrix, or a receiver with this thing and want HDR in 4:4:4, it won't do it.

I currently run 4 consoles through a 4x2 HDMI matrix and have one output going to my TV and the other output to this. It works great when I have the HDMI matrix in 1080p mode, 4k30hz, 4k60hz 4:2:0, but it refuses to recognize the signal when I have my matrix in 4k60hz 4:4:4 mode. Oddly enough I do not have this issue when I used the Live Gamer Ultra or when I used the ElGato 4K60 Pro mk.2

Maybe this is something that they can patch with a firmware update on their end and correct, but for the time being I am unable to play in HDR and use this to capture it, I have to knock everything down to at least 4:2:0 chroma subsampling which a PlayStation 5 does not recognize as HDR. It's a bummer, was really hoping to get this better integrated in my setup but for right now, it's a hassle to keep plugging and unplugging cables when their other products and competitors can do it just fine.
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3 people found this helpful

Top critical review

All critical reviews›
Logan T. Brade
1.0 out of 5 starsM1 Support Scrapped
Reviewed in the United States 🇺🇸 on August 7, 2022
Bought this when I had 2018 Intel Macbook Pro and it worked well. Unfortunately, that Macbook Pro stopped working and, based on the promise of future M1 support from Avermedia, I went with a M1 Macbook Pro for future proofing... Fast forward 8 months and I find out that they won't ever support M1 Macs with this product so I was only able to use it for a few months.

Definitely learned my lesson and I won't support Avermedia in the future.
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From the United States

Peter
4.0 out of 5 stars Is great when not being used with a receiver
Reviewed in the United States 🇺🇸 on January 16, 2021
Verified Purchase
I am a fan of the Live Gamer Bolt, previously was using the Live Gamer Ultra but was unhappy with the washed out image when I was using HDR. Can say that when you are feeding the signal directly from the console into the Live Gamer Bolt and passing through to the TV it works as advertised.

However, be warned if you are using anything like an HDMI switch, HDMI matrix, or a receiver with this thing and want HDR in 4:4:4, it won't do it.

I currently run 4 consoles through a 4x2 HDMI matrix and have one output going to my TV and the other output to this. It works great when I have the HDMI matrix in 1080p mode, 4k30hz, 4k60hz 4:2:0, but it refuses to recognize the signal when I have my matrix in 4k60hz 4:4:4 mode. Oddly enough I do not have this issue when I used the Live Gamer Ultra or when I used the ElGato 4K60 Pro mk.2

Maybe this is something that they can patch with a firmware update on their end and correct, but for the time being I am unable to play in HDR and use this to capture it, I have to knock everything down to at least 4:2:0 chroma subsampling which a PlayStation 5 does not recognize as HDR. It's a bummer, was really hoping to get this better integrated in my setup but for right now, it's a hassle to keep plugging and unplugging cables when their other products and competitors can do it just fine.
3 people found this helpful
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cLappy
5.0 out of 5 stars Big Issue, please read the entire review.
Reviewed in the United States 🇺🇸 on March 9, 2022
Verified Purchase
So the card itself is a great product. I'm using a NUC 9 Pro i7 model to encode the stream with an RX 6500 xt for processing the video signal and the one thing I can say is when it works, it's lovely. However, the road to getting this to work besides obvious technical difficulties such as not having a gpu was only one bump in the road. After getting one, the card still refused to passthrough refresh rates higher than 120. My gpu, the 2080 super, has a USB type-c port that I used with a type-c to hdmi cable to push the video signal through the card. However, what required some digging was the type of usb-c port was on my gpu, its 3.1 gen 2, a 10 gbit/s port. 1080p120 is approximately 7.5 gbit/s so it worked, but cranking the hertz to the advertised 240 @ 1080p caused no signal to display (~15 gbit/s). After getting an active DisplayPort to HDMI cable, I'm able to passthrough a 360hz signal with no hiccups. This was a doozy to get working, took me 7 months to troubleshoot, but after figuring out it was simply a mishap that occurs in the world of technology, I'm glad to recommend this product. 10/10
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Logan T. Brade
1.0 out of 5 stars M1 Support Scrapped
Reviewed in the United States 🇺🇸 on August 7, 2022
Verified Purchase
Bought this when I had 2018 Intel Macbook Pro and it worked well. Unfortunately, that Macbook Pro stopped working and, based on the promise of future M1 support from Avermedia, I went with a M1 Macbook Pro for future proofing... Fast forward 8 months and I find out that they won't ever support M1 Macs with this product so I was only able to use it for a few months.

Definitely learned my lesson and I won't support Avermedia in the future.
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james
5.0 out of 5 stars Once you get it going. Youl be glad you spent 400$
Reviewed in the United States 🇺🇸 on March 30, 2021
Verified Purchase
Support is tremendous with avermedia. Helped me with an issue with the easiest tutorial ever for audio. <gc555>. Note if you're going dual pc setup with the gamer bolt gc555. Go to their support for dual pc setup. You'll save 18+ plus hours looking on youtube for tutorials that will not work. I know because I spent 3 days watching tutorials on voicemeter etc.
2 people found this helpful
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KeyesFamily
5.0 out of 5 stars Excellent product
Reviewed in the United States 🇺🇸 on October 17, 2020
Verified Purchase
Got this to capture my Windows PC and PS4 to my Mac mini and it works perfectly. No lag at all and quality is wonderful.

Very satisfied with this.
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Tim
1.0 out of 5 stars Stopped working after 2 months, not fully Mac compatible
Reviewed in the United States 🇺🇸 on July 27, 2021
Verified Purchase
When this device works it’s pretty good, but mine stopped working after 2 months. It was intermittent the entire time though. It’s described as being compatible with Mac, but it really isn’t. Features are limited on Mac, the RECentral software (which was the only recording software I could get it to work with at all) is even more limited. Do not buy if you’re a Mac user—and probably not otherwise either.
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Friendly advice
1.0 out of 5 stars DOES NOT WORK FOR MAC APRIL 2021
Reviewed in the United States 🇺🇸 on April 20, 2021
Verified Purchase
DO NOT BUY IF YOU’RE ON MACOS.

Device does not work for MacOS currently. Support is abismal- no tutorials for assistance for device with Mac (maybe because it’s not working as a summer 2020 update promised it would), and no phone support, so you might have to wait 12 hours minimum for a support response.
2 people found this helpful
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Robert Rupp
1.0 out of 5 stars Fan begins to make noise after a week and then it overheats.
Reviewed in the United States 🇺🇸 on November 29, 2020
Verified Purchase
Nice unit, but the fan begins to have issues after a couple weeks and then begins to overheat. Not exactly acceptable for the most expensive game streaming card on the market. Because the second unit also is bad, I am unsure if I will be able to get a refund. Don't recommend this one at all!
3 people found this helpful
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Kerry H.
5.0 out of 5 stars Best capture card for PC with thunderbolt.
Reviewed in the United States 🇺🇸 on July 22, 2020
Verified Purchase
I used this with a Razer Blade 15 (2019) no issues.
3 people found this helpful
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Daniel Alvarez
5.0 out of 5 stars my game
Reviewed in the United States 🇺🇸 on July 18, 2020
Verified Purchase
i played live or game capture good that all!
One person found this helpful
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