Top critical review
Performance is good, but I had a few issues.
Reviewed in the United States 🇺🇸 on March 26, 2019
I chose this MOBO because it was one of very few ATX, AM4 MOBO's that had WiFi, PCIe (NVMe) SSD M2, and was reasonably priced.
So far everything is working good, but the install wasn't without a few issues.
First, the WiFi antenna included with my board, had different connectors than the board itself, so it wouldn't plug in... I checked the box for an adapter, but nothing. Luckily I had another antenna laying around that did fit, so I was able to use it.
Also, I tried reaching out to Gigabyte support about the WiFi antenna, and the only support option available was via their support website, I opened a case but didn't get a response (24+ hours later).
***Update from Support.... I finally got a response telling me to contact customer service (they provided an email) and provide them a photo of the incompatible antenna/MOBO, which I did. They responded asking for a copy of my invoice, which I provided, then I received a generic response stating "If you'd like to make a purchase of Gigabyte Products or Accessories etc... Please complete the attached credit card authorization form."
Bottom line... they were no help!****
I also had a little trouble updating the bios. After the bios update (which indicated it was successful), the computer got stuck rebooting. The RGB lighting on the board turned off, the fans went to full speed, the display was frozen, and the mouse and keyboard became unresponsive. After about 20 min, I just powered it off, and back on, and luckily it came up with the new BIOS installed.
Another disappointment is that only one M2 slot (M2A), supports PCIe "X 4" SSD, which also happens to be the only M2 slot that supports M2 SATA SSD, so I can't install an M2 PCIe X 4 SSD and a M2 SATA SSD, because the second M2 slot (M2B), only supports up to M2 PCIe "X 2" SSD and does NOT support M2 SATA SSD's.
I would have liked to install one, 500GB M2 PCIe SSD for OS and applications and one 2TB M2 SATA SSD for storage, only to avoid the added cabling and keep a clean install. Unfortunately that's not possible with this MOBO, so I'll have to use a traditional SATA SSD for storage. Maybe this is to be expected in this price range?
Also, when you use the M2 slots some SATA and/or ASATA ports are disabled (this is normal), but I wish they would include some covers that could be placed over the disabled SATA/ASATA ports, so that you can easily tell which ports are unavailable for future changes/additions, without having to refer back to the MOBO manual.
All-in-all, I think this board offers a lot for the price, but Gigabyte Support and Customer Service are severely lacking.