Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
I'm now on my second GMMK Pro-- they replaced the first after it had terrible (unusable) issues with key pressing + switches. This second keyboard has the exact same issues. 25% of the keys won't register about 10-15% of the time and only certain switches will work. I use the exact same switches on a GMMK compact (same company) and have ZERO issues. I have jumped through so many hoops with the customer service team and they just keep moving the goal post requiring more and more from me without providing any kind of support. I've used the keyboard for probably less than a couple of hours in the time that I have actually had it since it is impossible to type with. Don't buy-- the GMMK normal keyboard I GUESS works fine, but would avoid this shady company at all costs if I were buying again.