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Showing 1-10 of 388 reviews(Verified Purchases). See all 502 reviews
on January 7, 2016
Well I bought the Shark Lift Away Professional Steam Pocket Mop (S3901) several months ago, so this review will give you a good idea of what it's really like to own one of these.

Shark Steam Mop Thoughts

1. I'm a big fan of steam cleaning my floors using the Shark Steam Mop. This one works better than the old Shark Steam Mop, which I broke because I didn't use distilled water. So PLEASE don't forget to use distilled water with your Shark products!

We have an old linoleum floor in the kitchen that's off white. It's constantly getting dirty from our shoes, cooking, and whatever shenanigans our cat Lucky performs with his food.

I once scrubbed the kitchen floor on my hands and knees using a scrubbing sponge and a razor blade, and I never want to do that again! Now we simply use our Dyson to vacuum up cat hair, cat food, and other messes around the kitchen and steam clean it to perfection using the Shark Pocket Mop.

We’ve tried it on light oak floors, light tan bathroom tiles, the kitchen linoleum floor, and the dark cherry looking bamboo flooring in our master bedroom. The steam mop made all these flooring surfaces shine to perfection. But ALWAYS remember to vacuum beforehand, especially if you have pets that shed hair. Also, women tend to shed hair where they do their hair, so don’t forget to vacuum those areas as well.

Shark Fabric Steam Thoughts

2. One of the reasons I felt compelled to buy Shark’s most expensive steam mop was the portable handheld steamer that detaches from the mop base. I used the Garment Steamer with Brush on our black out curtain that we hang over our living rooms window and backdoor in the winter. This curtain was a wrinkly mess and since it’s 100% polyester it comes out wrinkled from the dryer no matter what you do.

Anyways, the fabric steaming went fairly well but here’s my recommendations to anyone considering using this option. I found that it helps to keep the fabric to be steamed stretched out, because if you leave the fabric or garmet loose, it takes a lot longer to remove wrinkles. Also the steamer only seems to work when it’s upright, so if your steaming a curtain that hangs to the floor, the last foot and a half are going to remain wrinkled unless you have someone pull the curtain up so that you can get to that last foot.

It’s possible that if you lay the fabric on a bed, it may work out better for you, but I didn’t try that method yet. The fabric steamer did remove the wrinkles quiet well, and I even recorded a video clip of how it went. I’ll be posting that on my YouTube Channel “ProvenHerlper” soon.

Shark Portable Steam Cleaner Thoughts

3. The other compelling reason I used to convince my wife on this purchase was the steam cleaning option. We have chrome bathroom fixtures like showerheads, shower valve, bathroom faucet and so on. I thought that the portable Shark Steam Cleaner would blast away water spots, soap scum, and grime from these surfaces without a problem. Well, I certainly blasted the heck out of these fixtures but the results were not that spectacular. If I was completely against using chemicals to clean my bathroom, then maybe the Shark Steam Cleaner Tool and lots of elbow grease would work okay, but honestly it’s so much quicker to use something like a Greenworks spray and paper towels to clean those fixtures then it is to use the steamer. This is the only configuration of the Shark Pocket Mop that I’m not so impressed with. I do believe you will zap bacteria into oblivion with the steam, but my huge Hansgrohe shower valve trim was just as riddled with water spots before as it was after I blasted the heck out of it.

I even tried using the steamer on my bathroom sink and faucet, but the results were not that spectacular here. And once again you can’t really use this steam cleaner properly to clean a small bathroom sink basin because you cannot maintain the 90 degree position needed to achieve steam production. As soon as you tilt the Shark Pocket Mop to the side or even upside to really get at the surfaces inside a sink or underneath the faucet, the steam production tapers off quickly.

Well, you heard me mention my YouTube Channel ‘ProvenHelper’ above, so if you’re interested in seeing the Shark Pocket Mop in action, check out my channel. I basically make a lot of How-to videos on practically anything. I hope you enjoyed my honest review on this product.
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on May 18, 2015
The first cleaner I received did not work. The instructions say to call Shark if you have any problems. When I did they gave me instructions on what should fix the problem but it didn't. I then called them back and was told I had to pay a fee to replace the cleaner I had owned for less than 24 hours that had never worked. Whilst it was only a small fee I was very unhappy, it's the principle of the fact that they claimed their quality assurance was excellent, which I am sure it is and I had never questioned, and that for me to get a working product I should pay more money!
So, I looked into the Amazon policy on replacements. Thankfully they provide an excellent service and replaced it within two days free of charge! Shark you really need to follow a similar example.

I bought this cleaner because I have owned them in the past and really loved the clean feel of everything when it's steamed (I had one in the USA, moved to the UK and bought one there and have moved back to the USA and wanted another, non have broken). So far I have only used the wooden floor and scrub (tile floor) options. That part of the steam cleaner is excellent. However, the pads they provide with it do not work that well. I bought replacement pads from Amazon which are amazing. See photos. I apologize for the state of my floors, I have a 10 month old Great Pyrenees who loves to dig and then come into the house. The first picture was cleaning the tile floor where my puppy sleeps with the pads that came with the cleaner, as you can see not much dirt on there, the second and third pictures were from cleaning of the floor immediately after the first clean with the replacement pads, from that you can see how much extra dirt it lifted. I would recommend this product.
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44 comments| 160 people found this helpful. Was this review helpful to you?YesNoReport abuse
on March 2, 2016
Yes, yes, YES!! Get yourself one of these right now! RUN and do it!! If you like your house to be germ free but hate all the chemicals, this is for you! This lift away canister is WONDERFUL! I steam everything I come across. No where in my bathroom is safe from this thing. It does a great job on the mirrors, the sinks and tub, the floors, the toilet, everywhere! I have tile walls and I get hairspray buildup on them and this takes it right off. It cleans crud out of corners too. Oh, and it cleans the floors as well! I really can't say enough good things about this mop, it's pretty amazing.
11 comment| 11 people found this helpful. Was this review helpful to you?YesNoReport abuse
on March 8, 2017
I use this steam mop at least once a month. It's a great way to clean the whole house without making a mess. I have also used the detachable unit to steam shirts and clean the showers and toys. I had a pretty messy spill in the car and was able to steam and vacuum the whole mess out fairly easily. I have nothing bad to say about this item.

It's very versatile and pretty hard to beat for the price.

I recommend getting extra microfiber pads as these get dirty pretty quickly, even if the floors don't look that dirty.
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on September 17, 2015
I have asked many people for recommendations for mops, whether manual or steam. I just wasn't satisfied with any of my previous methods and really began to hate wringing mops and feeling like I was reusing dirty water. I finally bit the bullet after the Shark was recommended over and over. I also decided to get one with a lift away feature to help remove grease from my white cabinets. I will also mention I was looking forward to the possibility of not using any cleaning chemicals.

The Shark arrived and I immediately put it together. It was very easy. It took awhile to heat up, but in the directions it did state that that was a possibility when using it for the first time. I was pleasantly surprised how well the Shark Lift Away Professional Steam Mop worked. The flip style is great so you don't have to change the dirty pad so often. My favorite thing about the Shark is the lift away feature. It literally melted the caked on grease on my cabinets. I did not have to use chemicals at all! I will recommend this to all my friends and family. In fact, one friend who recommended a Shark to me upgraded to the Lift Away version after I told her about it.
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on March 1, 2017
Works fairly well, but impossible to find the charcoal filter bottle anymore. Don't think I would go with this product again, Shark keeps changing items and it's impossible to find the products needed to care for the unit.
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on April 3, 2017
Absolutely love this mop! It get up the hard stuck on messes. No not the first time! You have to either hold the mop there for a few seconds then mop over it, or apply some pressure while your mopping that area. This I do with a shoe on and press mop into the stick on mess.

It leaves my floor clean and mess free. With having a toddler that crawl around and a dog that tracks in messes. I feel safe having my toddler crawl around the kitchen after I mop the floors with this
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on January 12, 2017
I use this mop every time I mop my house and it is awesome. It's so perfect how I don't have to do anything but wash the mop afterwards and I can use it again! Would totally recommend to anyone! All the attachments it comes with make this the perfect cleaning equipment for almost any job!
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on January 3, 2016
I love my Shark Lift Away! I read many reviews, and do agree that this works best when I get the mop head wet before cleaning. I also bought the triangular head as a separate attachment (Shark Professional Steam Pocket Mop Triangle Head Attachment Replacement Part S3501 S3602) it gets in tighter spots a little easier, I.e. around toilets and costs less than ordering the S3901D! Be careful not to let the mop sit while heating for long without moving as it will take the finish off your floor.
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on July 15, 2017
I love this mop. Like...truly love it. I can go from cleaning my floors to cleaning the kitchen counter, the bathroom...everything. I love the mop part for my floors but the magic is in the hand held part. There are so many gross places that I normally hate cleaning and this makes it so easy and a lot less disgusting. And I feel like everything really IS clean when I'm done.
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