I've had my RO for about a month and am perfectly pleased with it. Rather pleasantly surprised with the strong flow of water and thrilled that I won't need to change filters as often as previous filters. Happy to know that my family is drinking clean water.
Before I purchased it I spoke to their very helpful customer service to make sure it would filter out the chemical (Gen-X by the DuPont plant up river from us) we've just discovered in our water. They researched and confirmed that this system would remove it.