14 of 21 people found the following review helpful
Use caution when ordering this,
Verified Purchase(What's this?)
I ordered the screen replacement, came fast. I was excited to have the part so I could fix my iPad. When I opened the box, the screen was cracked. Yes, cracked. I was disappointed. I called the customer service number and explained to then that I received my item broken. I thought it was going to be a simple replacement. No it wasn't I was told I had to send then pictures of the box it came in and a picture of the broken iPad screen. Once I did this they would determine whether to replace it or not. I had to sign a affidavit and wait for an email regarding my replacement which I have yet to receive from them. All this over something that wasn't my fault to begin with and for the price you pay for the part is almost not worth the hassle.
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Initial post: Mar 25, 2014 6:51:16 AM PDT
When you purchase through Amazon, use the person you purchase from, if you have a problem past that actually contact amazon and talk to them they will force the replacement.
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