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Customer Review

on April 14, 2011
I got a Kipling backpack because I've seen them and they seemed really durable and great, and my old backpack that I got online was falling apart after 2 months. So I thought Kipling would be a reliable backpack to buy online, and they look really great. Then I was reading the reviews, and I got confused. Half of them say it's a great backpack and it's really durable, and the other half said it was a piece of crap that fell apart really soon. So I was kind of nervous to buy it. I got the Espresso color from Amazon.com. I noticed that there were 2 different sellers for the backpacks, one of them was LuggageXpert and the other was Amazon, so I figured probably one of them was a bad seller and the other was good. Anyway, my backpack got here yesterday and it was in new condition and packaged really well. It had all new tags from Kipling, and inside one of the pockets was a card that said it had a 1 year warranty. I think that still applies even though I got it from Amazon instead of Kipling, but either way that shows that it should last at least a year. I've only used it for one day, and so far it seems durable and like it will last a really long time. I'll write another review if it falls apart, but I don't think it will. Also, it looks really big in the picture, and I didn't really like that because I don't have too many school books and I didn't want to have a half empty backpack. But it really is a lot smaller inside than it looks. I'm not sure if this is a bad thing or a good thing, but to me it's good. It's the perfect size for me. :) It also has more pockets than you can really see in the pictures. In the main pouch there's the laptop protection, which is a pouch of cushioned material with an elastic velcro strap, and there's another cushioned pouch on the other side. Then in the medium pouch there's a smaller zippered pouch. And then there's the smallest pouch, which is actually pretty deep and can fit more than it seems, and there's the pouch on top by the handle and one on the right side, although these are pretty shallow and can't fit much. All in all, I'm really really happy with the product, and would recommend that other people get it too. :)
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