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Customer Review

on July 20, 2012
I purchased these on March 24th. I typically wore these earbuds for 3 to 4 hours a day, 4 or 5 days a week. Needless to say, I would need to plug them in and charge them often. After 2 months of use, the receptacle for the charging cable on the headset became loose, and would no longer charge. I exchanged them, assuming they were defective, and went about my business the same way with the new pair, taking extra care when plugging them in to charge. Now, almost 2 months later, the same problem occurs with the replacement pair. I decided to disassemble them to see if I could fix them. The cable plugs into the socket on the headset, which is attached directly to the circuit board inside. When plugging the cable in, it bottoms out on the socket before becoming fully engaged. This act puts stress on the tiny posts holding the socket in place every time the cable is inserted. After repeated use, the posts give way, and the socket becomes dislodged, and they will no longer charge. In my opinion, something costing this much should be designed and manufactured in a way that will withstand normal use. There are other reviews here mentioning the inability to charge the unit, and I would guess the same thing has happened to them.
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