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Customer Review

156 of 182 people found the following review helpful
5.0 out of 5 stars Rocky setup - but works perfectly now, December 3, 2010
Verified Purchase(What's this?)
This review is from: BodyMedia LINK Armband Weight Management System - Discontinued (Health and Beauty)
I've been wearing the new BodyMedia BW armband for about a week now, and although it was a rocky, frustrating set up - I'm loving it now. I starting wearing this right after Thanksgiving - and I've already lost the extra turkey and pumpkin pie pounds I gained thanks to this!

Due to some of the other reviews posted, I think some clarifications are in order. First, all the data that is being collected is actually stored on the armband. The only thing the phone does is act as a display of data that's on the armband (just like how the watch/display works with previous versions, by the way). But it's able to do a lot more than the old watch display by taking additional information like the food log and give you an up to date snapshot to show if you're consuming more or less calories than you're burning. Just like with previous versions, you still have to "download" the official data to the Bodymedia activity manager on your computer via a USB cable.

You do have to press the button on the armband to link it to your phone BEFORE you open up the app. Then when it links, the phone will display your latest steps, calories burned, etc. I do this once or twice during the day to see where I'm at - and its super easy to link it each time before. If it were constantly connected (as another reviewer indicated he thought that's how it should work) - it would kill the battery life of both your phone and your armband - bluetooth drains battery life. If you are in an exercise session (say, at the gym), you go to the workout section of the app, and the phone and armband stay connected for that entire session so you can get real time data and work out till you've reached a threshold of burned calories. Super easy.

There's no doubt the setup instructions need improvement. I've seen on other sites that customer service can help, though. As much as I like the convenience of bluetooth - it does drain the battery life of the armband. I used to wait two weeks between charging, now I have to charge every 3 or 4 days.

But overall - I love this version of the armband. It's a great tool. Should you upgrade from the previous version to the BW version? If you've got a supported smart phone and you like being able to check in to see how you're doing - or want real time info when you're at the gym - then yes. If you're ok with using the watch display combined with the previous version -then stick with it.
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Showing 1-4 of 4 posts in this discussion
Initial post: Dec 30, 2010 11:37:24 PM PST
SYV Mom says:
I understand why it unlinks and I'm fine with that for battery conservation. But I cannot get it to re-link. Can you provide a step-by-step explanation...sort of linking for dummies version. I'd really appreciate it.

In reply to an earlier post on Dec 31, 2010 1:42:36 PM PST
JoJo says:
SYV, to re-link, all you need to do is put the button on the armband. With the AP open, you will first see the bluetooth symbol flash on. Then you will see the prompt "linking" light up. It may take a few seconds, and the "linking" will turn to "linked." Your data will then be updated.

In reply to an earlier post on Jan 6, 2011 8:34:10 AM PST
SYV Mom says:
I wish it were so simple. Unfortunately that doesn't work for me. It blinks "linking", and then goes to unlinked without ever connecting. I've found the only way I can get a connection is to power off the phone completely and then power up again. For some reason it will usually connect the first time after the phone is turned on.

In reply to an earlier post on Nov 1, 2011 5:11:07 PM PDT
I have the same issue with mine. I can't get to link doing the procedure described: Press the button before opening the software, Open the software and it will link. It should but it doesn't.
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