20 of 21 people found the following review helpful
PLENTY OF SOLID CONTENT AND TERRIFIC ORGANIZATION.,
This review is from: The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results With Groups (Hardcover)
A very comprehensive resource for guiding group facilitation. Each chapter begins with a list of questions that will be answered. The book is organized around 60 secrets, which are presented in the back of the book as a quick guide. These secrets are clustered by chapter under major headings. The major secrets (and chapters) are The Secrets Of (To): questioning; preparing; starting; focusing; recording; information gathering; closing; managing dysfunction; consensus building; energy; and agenda setting. The closing chapter covers applying the secrets to special situations: very small or very large groups, designing a conference, conference calls, and facilitating remote participants. This book has an abundance of solid content, and its organization is excellent.